Job SummaryThis position Manages a fleet of professional drivers ensuring they have the knowledge and skills to safely, efficiently and effectively provide industry leading service to our customers, while building relationships with drivers to promote career growth and longevity.
Essential Job FunctionsThe essential functions listed below represent the duties and responsibilities of the Transportation Manager position.
- Manage a fleet of professional drivers by establishing expectations, coaching and monitoring individual performance metrics for personal and professional success
- Coaching to performance metrics may include safety, on time service, truck utilization, amongst others while making sure we are meeting expectations
- Ensure regular training expectations are met
- Professional verbal and written communication utilizing various technologies (i.e. Outlook, in-cab messaging, phone systems, etc.)
- Enact efficient and creative plans to ensure safe and on time service for customers and for drivers' prescheduled time off.
- Professional interdepartmental communications to facilitate collaboration on company goals.
- Make cost-effective decisions in line with company goals and expectations.
- Troubleshoot daily challenges for both customers and professional drivers
- Manage payroll additions for professional drivers experiencing unexpected time off due to mechanical failures, customer challenges, and other potential delays
- Prompt attendance for all scheduled shifts
- Confidentiality is an expectation of this position due to exposure to medical and payroll information
Knowledge, skills, and abilitiesThe following are representative of the knowledge, skills, and/or abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of transportation industry and terminology, usually gained through practical experience and on-the-job training
- Conflict management
- Personnel management
- Knowledge of North American geography
- Proficient in Windows operating systems
- Ability to communicate in a courteous and professional manner
Education and experience- Prefer a minimum of a Bachelor's Degree from an accredited college or university, preferably within Supply Chain, Business Administration, or equivalent experience.
- Previous transportation or management experience preferred
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
