About the roleThe role is that of Group Transport Relationship Manager within Technology Sourcing. It reports directly to the Logistics and Technical Services (LTS) and forms part of the LTS senior management team.
The purpose of the role is to manage our 3rd party logistics partners across our North American Technology Sourcing business. This includes contract negotiations and management; managing or overseeing related projects and programs; contributing to business strategy; and acting as a point of escalation.
The successful candidate will be responsible for the relationship with our carriers and for maintaining and improving delivery services to our customers. Key internal stakeholders include LTS Leadership Managers, Sales Leaders and Partner Management, Legal, GIS and Finance.
What you'll be doing- Provide leadership and strategic management of our 3rd party logistics partners
- Take ownership of contract renewals, negotiations and queries for the Group
- Provide effective leadership to drive change, innovation and efficiency
- Take accountability for the delivery of business focused projects/deliverables, including implementation of new carriers and services
- Act as a point of escalation
- Contribute to business strategy, prioritize projects and objectives accordingly, and establish divisional objectives
- Provide guidance on major or complex issues/campaigns
- Establish productive relationships and networks at Executive level to build and maintain customer relationships
- Establish close coordination and cooperation with key stakeholders and relevant business areas to ensure the smooth running of the overall process
- Cost & quality management including regular reviews
What you have- Legally eligible to work in the United States
- Experience of working with the logistics sector, at senior level, with a track record of managing business critical partnerships [3+ years]
- Experience in managing contracts, including tenders and negotiations
- Business acumen and extensive industry knowledge
- Strategic thinking and problem-solving skills
- Ability to work across different countries and cultures
- Good communication skills
- Experience in escalation management
- Team-oriented thinking and working
- High self-motivation, sustainability, and implementation strength
- Must be fluent in English. French or German language skills will be beneficial
What you can expectThere's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
