Salary : $72,800.00 - $102,544.00 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-05139-01
Department: Human Services - Transitional Assistance
Opening Date: 09/19/2026
Closing Date: 10/2/2026 5:00 PM Pacific
FLSA: Exempt

The Job
The Transitional Assistance Department (TAD) is recruiting for Transitional Assistance Department Operation Managers who supervise, through subordinate supervisors, district offices engaged in conducting the delivery of Welfare-to-Work, CalWORKs, CalFresh, Medi-Cal, General Relief, and Foster Care Services. TAD Operation Managers also participate in staff development and program training for subordinate staff, conduct data analysis for program control purposes, recommend modifications as required to enhance program effectiveness, and recommend policy and procedural changes reflecting recent modifications in federal, state or county rules and regulations.

For more detailed information, refer to the job description.
EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the Memorandum of Understanding (MOU).
CONDITIONS OF EMPLOYMENT
Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.

Travel: Travel throughout the County may be required. Incumbents will be required to make provision for transportation.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Applicants must meet both the Experience and Education requirements:EXPERIENCEThree (3) years, within the last five (5) years, of full-time work experience in a California Department of Social Services determining eligibility or providing services in a public assistance program such as CalWORKs, CalFresh, Medi-Cal, Child Care, Foster Care, Welfare-to-Work, etc.

Note: Experience must include at least two (2) years of full-scope supervision of such functions.
-AND-

EDUCATIONThirty (30) semester (45 quarter) units of of college coursework in one of the following fields: behavioral/social science, business/public administration, English, math, humanities, education, administration of justice, or a closely related field.

A list of completed coursework or legible transcripts must be submitted with the application if the applicant does not have a completed bachelor's degree or higher in one of the qualifying fields.

Note: Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed.

Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications
The ideal candidate will have strong analytical skills, an ability to evaluate operations from a macro perspective and possess project development experience. The ideal candidate will also have experience developing, coordinating and implementing new programs/policies and/or operational modifications or changes to existing programs in a large department/organization.

Selection Process
Application Procedure:
Complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 2, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work experience section of your application may affect your eligibility or competitive evaluation score.

Evaluation Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire only and resumes will not be reviewed. It is to your advantage to provide as much relevant and detailed work experience as possible in bothyour work experience and supplemental questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
Additional Information and Resources:
If you need technical assistance, review the or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

For more important details, review the Applicant Information and County Employment Process
Management Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate * for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

*Retirement benefits subject to change.
01

Instructions: The information on the application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02

EDUCATION: Indicate the highest level of education you have COMPLETED.

• Master's Degree
• Bachelor's Degree
• Associate's Degree
• Thirty (30) semester (45 quarter) or more units of college coursework
• Less than thirty (30) semester (45 quarter) units of college coursework
• None of the above

03

Coursework: A list of completed coursework or legible transcripts must be submitted with the application if the applicant does not have an bachelor’s degree or higher in one of the qualifying fields.

Have you attached a list of completed coursework or legible transcripts with your application?

• Yes
• No
• N/A - I have a completed bachelor's degree or higher in one of the qualifying fields

04

Public Assistance Program Supervisory Experience: List each job in which you functioned as a regular and ongoing (not in the case of absence) supervisor over staff in a CalWORKs, CalFresh, Medi-Cal, General Relief, Foster Care, Welfare-to Work etc. public assistance program.

Include your position title, dates of employment, employer, and the number and titles of positions supervised. Number jobs consecutively (i.e., Job 1, Job 2, Job 3) and indicate the scope of your responsibilities for each job.

Example: Job #1 - Eligibility Worker Supervisor, 01/05/2020-present, San Bernardino County. Supervise 3 Eligibility Workers III and 10 Eligibility Workers II. Responsibilities include: hiring; writing, signing and giving work performance evaluations; disciplinary actions; and staff training/development.
05

Describe your experience with ensuring compliance with Federal, State, and County regulations, policies, and procedures. Include the steps you took to ensure departmental goals were achieved, and share any experience you have working with employees who were either unaware of or refused to follow the policies and procedures.

Include the name(s) of your employer(s) and your job title(s) of where you gained that experience. Be sure that this experience is also detailed in the Work Experience section of your application for proper evaluation.

If you do not have this experience, please indicate "N/A."
06

Describe your experience as lead on a project. Include steps taken to develop and complete the project, how changes to business practices were addressed and, if applicable, how positive interaction was facilitated between various participating County departments and/or public agencies.

Include the name(s) of your employer(s) and your job title(s) of where you gained that experience. Be sure that this experience is also detailed in the Work Experience section of your application for proper evaluation.

If you do not have this experience, please indicate "N/A."
07

Describe your experience with the implementation of new policies and procedures. Include the issues you addressed when implementing program change(s), what steps you took to implement such change(s) and how employee morale was addressed during the change process.

Include the name(s) of your employer(s) and your job title(s) of where you gained that experience. Be sure that this experience is also detailed in the Work Experience section of your application for proper evaluation.

If you do not have this experience, please indicate "N/A."
08

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

09

Describe your experience in program evaluation, policy planning and development. Include experience in assessing needs, identifying error trends, reviewing business practices, conducting analyses, and coordinating/implementing corrective action, changes, new programs, services, policies or procedures. Be specific as to your level of responsibility in these areas (primary responsibility, assisted, participated, etc.).

Include the name(s) of your employer(s) and your job title(s) of where you gained that experience. Be sure that this experience is also detailed in the Work Experience section of your application for proper evaluation.

If you do not have this experience, please indicate "N/A."
10
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

11

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please not