Via

Transit Safety Manager

Via • $75K — $90K *
Tulare, CA 93274In-Person
Transportation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Commercial Driver's License (CDL) with passenger endorsement required.
  • 3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings.
  • Proven ability to coach, motivate, and manage performance among diverse driver teams.
  • Strong understanding of safety protocols, ADA requirements, and DOT regulations.
  • Excellent communication and interpersonal skills; able to train and inspire adult learners.
  • Comfort balancing field work with administrative and compliance tasks.
  • Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc).

Responsibilities

  • Serve as the primary safety lead for the service, conducting post-incident reviews and safety audits.
  • Monitor trends in safety data and collaborate with central operations for proactive coaching.
  • Support DOT compliance as the Designated Employer Representative (DER), ensuring accurate recordkeeping.
  • Lead root cause analyses for accidents and develop corrective action plans.
  • Design and improve driver training programs focused on safety and passenger assistance.
  • Evaluate driver performance through ride-alongs and skills assessments.
  • Foster a culture of safety and accountability across markets.

Benefits

  • Comprehensive benefits package, including medical coverage and paid time off.
  • 401(k) matching.
  • Opportunities for certification and professional development.
  • Leadership development opportunities.
Full Job Description
As the Transit Safety Manager, you will oversee driver safety programs, lead in-person and virtual training, and support market operations to ensure our drivers meet the highest standards of safety and service.

What You'll Do:
  • Serve as the primary safety lead for the service - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards.
  • Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements.
  • Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents.
  • Lead root cause analyses for accidents and incidents and develop corrective action plans.
  • Design, deliver, and continually improve driver training programs - including onboarding, remedial, and refresher sessions - with a strong focus on safety, defensive driving, and passenger assistance.
  • Provide hands-on instruction in:
    • Wheelchair Securement & Passenger Sensitivity
    • Defensive Driving
    • De-escalation & Customer Interaction
    • CPR/First Aid & Emergency Procedures
  • Evaluate driver performance through ride-alongs, skills assessments, and feedback sessions.
  • Maintain training documentation, certifications, and compliance records.
  • Conduct regular ride along's to observe service quality, reinforce training, and coach drivers in real-world conditions.
  • Serve as a visible leader across markets - fostering a culture of safety, accountability, and support.
  • Partner with operations, safety, and compliance teams to align local practices with company-wide goals.
  • Assist in driver scheduling for trainings and ensure operational readiness.
  • Support reporting and communication between field teams and central operations

Who You Are:
  • Commercial Driver's License (CDL) with passenger endorsement required.
  • 3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings.
  • Proven ability to coach, motivate, and manage performance among diverse driver teams.
  • Strong understanding of safety protocols, ADA requirements, and DOT regulations.
  • Excellent communication and interpersonal skills; able to train and inspire adult learners.
  • Comfort balancing field work with administrative and compliance tasks.
  • Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc)

Certifications & Professional Development:

We will support continued professional development and certification renewal, including:
  • PASS (Passenger Assistance Safety and Sensitivity)
  • LLLC Defensive Driving
  • CPR/First Aid
  • De-escalation Training
  • Other state- or service-specific certifications as needed.

Compensation and Benefits:
  • Salary Range: $75,000 - $90,000 / year
  • Final salary will be determined based on experience, knowledge, and skills.
  • Comprehensive benefits package, including medical coverage, paid time off, and 401(k) matching.
  • Opportunities for certification, advancement, and leadership development.

Ready to join the ride?

About Via

Via Transportation, Inc. is a global public transport, logistics, and TransitTech company headquartered in New York City. Via licenses its technology to cities, transportation authorities, school districts, universities, and private organizations to help build their own technology-driven transportation networks. It operates in partnership with over 400 local governments across more than 20 countries globally, including the United States, United Kingdom, Canada, Israel, Germany, France, Australia, New Zealand, Singapore, Japan, Brazil, Indonesia, Finland, Spain, Italy, Switzerland, and the United Arab Emirates. In October 2020, Via acquired the logistics company Fleetonomy to accelerate its entry into the last-mile deliveries industry. In March 2021, Via purchased the transportation planning platform Remix for $100M to create the first end-to-end TransitTech platform for cities and transit agencies.
Learn more about Via
Industry
Transportation
Founded
2016
* Ladders Estimates

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