Liberty Mutual

Transformation Program Lead

Liberty Mutual$120K — $145K *
US-AnywhereRemote in Somerville, MA
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; 8+ years managing large, complex programs.
  • Experience leading multi-workstream initiatives with stakeholder complexity.
  • Strong communication and analytical skills, translating complex ideas into clear narratives.
  • Proven scope management and alignment of interdependent workstreams.
  • Leadership style fostering trust and collaboration across teams.
  • High-performing ethos grounded in accountability and transparency.
  • Skilled in data-driven decision making and risk anticipation.

Responsibilities

  • Lead critical business transformation programs aligned with strategic priorities.
  • Ensure end-to-end program success through stakeholder alignment and execution.
  • Develop an integrated roadmap with clear priorities and measurable outcomes.
  • Guide complex decisions, maintaining momentum and focus on value delivery.
  • Manage program objectives and ensure alignment with strategic goals.
  • Drive organizational readiness and adoption of change.
  • Enhance execution capabilities and promote continuous improvement initiatives.

Benefits

  • Comprehensive health and wellness benefits.
  • Employee development programs to enhance career growth.
  • Generous PTO and holiday leave options.
  • Flexible work arrangements to support work-life balance.
  • Retirement savings plans with company contributions.
Full Job Description
Description

The Overall Program Lead (OPL) is the accountable leader for a critical transformation program that advances key business priorities and delivers meaningful outcomes for GRS. Operating at the intersection of strategy and execution, this role partners with business, technology, and operational leaders to translate strategic priorities into actionable plans and measurable outcomes that drive lasting business impact.

As the leader responsible for overall program success, the OPL brings together cross-functional teams, aligns stakeholders around shared objectives, and drives disciplined execution across complex initiatives. This role plays a key part in advancing Execution Excellence across GRS by fostering transparency, strengthening execution practices, and creating an environment where teams can successfully deliver transformational change.

What You'll Lead and Deliver

  • Leads a critical business or technology transformation program that advances key strategic priorities within GRS.
  • Serves as the leader accountable for end-to-end program success, driving alignment, execution, and outcomes across business, technology, operations, and enabling teams.
  • Translates strategic objectives into an integrated roadmap with clear priorities, milestones, and measurable business outcomes.
  • Builds alignment among stakeholders and guides complex decisions, tradeoffs, and priorities to maintain momentum and focus on value delivery.
  • Owns delivery of program objectives and value realization, ensuring execution remains aligned to strategic goals and expected benefits.
  • Drives organizational readiness and adoption, helping teams successfully implement change and realize lasting business value.
  • Advances Execution Excellence by strengthening delivery capabilities, promoting continuous improvement, and raising the bar on program performance across teams.


How You'll Show Up

  • Influence through partnership. Build trusted relationships across business, technology, and operational teams to align priorities, navigate complexity, and drive progress toward shared goals.
  • Create clarity from complexity. Bring structure, focus, and direction to ambiguous situations, helping teams understand priorities, make informed decisions, and execute with confidence.
  • Lead with transparency and accountability. Foster trust through open communication, proactive problem solving, and personal ownership of outcomes.
  • Create a culture of execution excellence. Establish high expectations for collaboration, accountability, continuous improvement, and delivery while empowering teams to perform at their best.
  • Elevate those around you. Develop talent, strengthen teams, and cultivate an environment where individuals feel supported, challenged, and motivated to deliver exceptional results.


Qualifications

  • Bachelor's degree preferred; minimum of 8+ years' experience managing large, complex, cross-functional programs.
  • Demonstrated capability in leading multi-workstream initiatives with significant stakeholder complexity.
  • Strong communication, influencing, and analytical skills; able to translate complex concepts into clear narratives and recommendations.
  • Proven ability to manage scope, set expectations upward, navigate governance structures, and keep interdependent workstreams aligned.
  • Demonstrates a leadership style that builds trust, encourages open dialogue, fosters collaboration, and inspires confidence across extended teams.
  • Models a high-performing ethos grounded in accountability, transparency, curiosity, and constructive challenge.
  • Ability to make data-driven decisions, anticipate risks, and maintain delivery discipline in ambiguous environments.


Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

Similar Jobs

More Jobs at Liberty Mutual

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Director of Business Development
    $130K — $150K *
    Warren Whitney
    Richmond, VA 23226 (Henrico County)
  • Risk Manager
    $130K — $140K *
    Cal State Long Beach
    Long Beach, CA 90802 (Los Angeles County)

Find similar Transformation Program Lead jobs: