Job details
Domain
Performance and Support
Job field / Job profile
Customer services and support - Customer support & services training
Job title
Training Program Manager
Employment type
Permanent
Professional category
Employees / Staff
Part time / Full time
Full-time
Job description
The Training Program Manager is responsible for facilitating and monitoring the execution of the Shop Floor Training Plan, ensuring compliance with regulations company policies, and proper records management.
The Training Program Manager evaluates the effectiveness of the Shop Floor Training Program and works continuously to improve. it.
Facilitate the implementation and ongoing execution of the Shop Floor Training Plan provided by the Director of Operations.
Monitor training activities to ensure alignment with the plan and address any gaps
Coordinate with tech Support Department and Quality departments to schedule and deliver training gates
Maintain an updated list of active trainer for HR to ensure premium compensation is included in each trainer's paycheck.
Ensure all training programs comply with applicable regulations and internal company policies
Maintain accurate and up to date training records in line with company and regulatory requirements
Liase with Safran HE Academy to coordinate Onboarding classes, Basics for Mechanics, and other industrial training offered by the Academy
Assess the effectiveness of the Shop Floor Training program through feedback, observation, and metrics,
Identify opportunities for improvement and enhance training program, materials or methods as needed
Train, Coach, and Support Trainers on training processes and requirements as needed
Evaluate trainers' performance an effectivenrss, providing feedback and recommendations for improvement
Prepare and present key performance indicators on Shop Floor Training Program status and outcomes
Foster a culture of continuous improvement in safety, compliance, and operations performance through effective training.
Candidate skills & requirements
This position requires access to information and hardware subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The selected candidate must be a U.S. person or must meet eligibility requirements for access to export-controlled information and hardware.
Minimum of 5 years MRO operational experience
At least two years of experience as a technical trainer
Thorough understand of Safran HE operational training processes
Good collaboration and teamwork skills
Strong verbal and written communication skills
Ability to provide job-specific mentoring and coaching
Ability to plan, multi-task and manage time effectively
Show empathy, patience and listening skills
Good physical and mental health
The employee is regularly require to stand and walk
Noise level in the work environment is usually quiet
Annual salary
TBD
Job location
Job location
North America, United States, Texas
City (-ies)
Grand Prairie
Applicant criteria
Minimum education level achieved
Vocational/Trade School
Minimum experience level required
More than 5 years
ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency
Yes
