TeleTech

Training Facilitator

TeleTech$61K — $141K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of US Army experience
  • 4+ years leading training programs
  • 4+ years developing military exercises
  • 4+ years delivering exercise support
  • 4+ years experience with Games for Training (e.g. VBS3)
  • Secret clearance
  • Associate's degree

Responsibilities

  • Develop and deliver varied training programs for Army personnel
  • Provide in-person and hybrid instruction using innovative methods
  • Collaborate with partners to create creative solutions for training challenges
  • Utilize Instructional Systems Design and adult learning principles to enhance instruction
  • Assess and update training materials and strategies regularly
  • Coordinate with Garrison and State activities to enhance training facilities
  • Implement specialized training for Cyber and Electromagnetic Activities and other key military areas

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement planning assistance
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Recognition awards for exceptional performance
  • Employee work-life programs and dependent care support
Full Job Description
Training Facilitator
The Opportunity:

As a trainer, you're passionate about developing differentiated instruction and delivering it in exciting ways. You know that learning styles vary, and you thrive in helping people grasp new information. Bring your passion for developing and delivering a varied group of training programs to our Army team.

As a trainer on our team, you'll provide in-person and hybrid instruction for our government partners through live, virtual, and gaming instruction. You'll showcase your technical expertise and industry knowledge and collaborate to devise creative solutions for mission-critical problems. In this role, you will be armed with the resources you need to excel, including tools, systems, sites, and customer support.

Be empowered to tap into your creative thinking, influencing, technology, intuition, and leadership experience to develop, manage, and deliver training using the Instructional Systems Design (ISD), Design Thinking, ADDIE model, and Merrill's Principles of Instruction process to create learning objectives, ensuring a variety of learning styles for learners' needs. Use training materials, resources, media, technology, delivery, and inclusion of audience to cultivate a learning environment that actively promotes learner engagement. We value the skills you bring to ensure we're delivering the best quality of instruction.

Large Scale Combat Operations (LSCO), Counter Explosive Hazard Training Developer and Facilitator supporting the Army mission. Ensure unity of command in supporting Training Readiness Authority (TRA) by developing and executing home station individual and collective training strategies incorporating multiple assets and delivery methodologies. Provide stand-up classroom instruction. Apply advanced advisory skills or extensive technical expertise.

Develop innovative solutions to complex problems and work without considerable direction. Coordinate with Garrison and State activities to improve training facilities and ranges and employ Training Aids, Devices, Simulators, and Simulations (TADSS), including Army Games for Training (GFT). Assess, update, and deliver training and associated products. Coordinate with commanders and assist units with planning virtual and live training. Execute specialized education and training when needed for Cyber and Electromagnetic Activities (CEMA), biometrics, explosive hazards, homemade explosives (HME), site exploitation, intelligence support, Counter-small Unmanned Aerial Systems (C-sUAS), and movement and maneuver. Understand the interrelationship between hybrid, asymmetric, and War Fighting Functions.

Synchronize arrival, sustainment, and prioritization for standard and non-standard equipment and training resources. Assist with planning virtual and live training across multiple sites. Provide continuity and expertise that enables awareness and effective use of assets to support training. Understand how to develop and deliver training integrating the War Fighting Functions into Major Combat Operations with a hybrid threat model. This position is located in Jericho, VT.

You Have:
  • 10+ years of experience with the US Army
  • 4+ years of experience leading training
  • 4+ years of experience developing exercises
  • 4+ years of experience delivering exercise support
  • 4+ years of experience utilizing Games for Training such as VBS3
  • Ability to travel 25% of the time
  • Secret clearance
  • Associate's degree


Nice If You Have:
  • Experience with Battle Staff and training Warfighting Functions
  • Experience with deployments in overseas military operations
  • Experience with CEMA
  • Experience as Observer/Controller (OC)
  • Experience with military exercise design, delivery, and conducting After Action Review (AAR)
  • Experience in training exercise operational support
  • Experience in Counter-Explosive Hazard (C-EH) training
  • Experience in C-sUAS training
  • Knowledge of MDO and LSCO
  • Bachelor's degree


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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