About this position: Training Coordinator Location - Burlington, MA

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Wage/Salary Range: $41.55 per hr.

Applicants will be notified via phone or email within ten (10) business days of submittal.

Essential Duties & Responsibilities
• Coordinate, schedule, and administer employee training programs, workshops, and learning events.
• Maintain training calendars, course schedules, and participant registrations.
• Serve as the primary point of contact for training-related inquiries from employees, managers, and instructors.
• Track employees training completion, certifications, and compliance requirements.
• Manage and maintain training records, databases and Learning Management System (LMS) data.
• Prepare training materials, participant guides, presentations, and training communications.
• Coordinate logistics for in-person, virtual, and hybrid training sessions, including facilities, technology, and equipment.
• Monitor attendance and valuate training participation and effectiveness through surveys and feedback.
• Generate reports and metrics on training activities, completion rates, and learning outcomes.
• Collaborate with department leaders and subject matter experts to identify training needs and support development initiatives.
• Assist in the development, implementation, and continuous improvement of training programs and onboarding processes.
• Ensure compliance with organizational policies, regulatory requirements, and training standards.
• Manage relationships with external training vendors, consultants, and service providers as needed.
• Support new employee orientation and onboarding programs.
• Maintain confidentiality of employee information and training records.

Required (Minimum Necessary) Qualifications
• Education Requirements: High School Diploma or Equivalent

Level of Experience Requirements:
• Two (2) years of experience coordinating training, employee development programs, administrative operations, or related activities.
• Experience scheduling, organizing, and supporting training programs or events.
• Proficiency with Microsoft Office Suite.
• Strong organizational, time management, and record keeping skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines with a high degree of accuracy.
• Ability to work effectively with employees, supervisors, instructors, and external vendors.
• Ability to maintain confidential information and exercise sound judgement.
• Must possess valid Massachusetts LTC.
• Must possess valid Driver's License for the State you reside in.

Knowledge, Skills, Abilities, and Other Characteristics
• Strong communication skills; verbal and written
• Strong organizational skills
• Basic knowledge of Microsoft Office applications and data entry
• Ability to obtain and maintain a Public Trust Clearance

Preferred
• Two (2) years of experience coordinating training in a law enforcement environment.

Supervisory Responsibilities
• This position will not have supervisory responsibilities.

DOT Covered/Safety-Sensitive Role Requirements
• This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions.

Necessary Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

Work Environment

The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, and mouse. The work described herein is primarily in a modern office setting. Occasional travel may be required.

Additional Qualifying Factors

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

Shareholder Preference

BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.