Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Develop, organize, and maintain training materials, user guides, standard operating procedures, job aids, and other documentation to support team and organizational needs.

• Collaborate with subject matter experts and stakeholders to gather information, identify documentation requirements, and ensure content is accurate, clear, and current.

• Create and deliver training content for clients, including presentations, workshops, and other instructional materials that support learning and adoption.

• Review, edit, and update existing documentation to improve usability, consistency, and alignment with policies, processes, and systems.

• Support onboarding and ongoing training initiatives by providing resources, answering questions, and helping users understand procedures and tools.

• Maintain documentation libraries and training records, ensuring materials are organized, accessible, and version-controlled.

• Assist with process improvement efforts by identifying opportunities to streamline documentation and enhance training effectiveness.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Associate’s degree or additional 2 years experience in lieu of Degree.

• Minimum 2 years experience in training, technical writing, documentation development, instructional design, or a related role.

• Strong written and verbal communication skills with the ability to explain complex information in a clear and user-friendly way.

• Excellent organizational skills and attention to detail.

• Ability to work independently and collaboratively in a team environment.

• Proficiency with Microsoft Office applications, especially Word, PowerPoint, and Excel.

• Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.

What Would Be Nice To Have:

• Experience supporting training or documentation within an IT, grants, or administrative environment.

• Familiarity with digital adoption platforms such as WalkMe, content management systems, or documentation platforms.

• Experience creating online learning content, tutorials, or process maps.

• Knowledge of adult learning principles or instructional design best practices.

• Experience working with cross-functional teams in a fast-paced organization.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus