AdventHealth University

Training Analyst I

AdventHealth University • $56K — $105K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in adult learning and healthcare training environments
  • Extensive knowledge of EHR systems and physician practice operations
  • Familiar with identifying and developing education and training needs
  • Strong understanding of instructional design and training delivery methods
  • Excellent communication skills, both verbal and written, at all employee levels
  • Experience with project management and prioritizing multiple tasks
  • Valid driver's license with reliable transportation.

Responsibilities

  • Assess training needs through on-site visits and data analysis.
  • Identify skills gaps and develop training strategies to address them.
  • Monitor training effectiveness and recommend improvements.
  • Facilitate communication of updates to team members.
  • Deliver training sessions to various staff levels, including physicians and managers.
  • Tailor training delivery based on adult learning styles and needs.
  • Coordinate training programs and manage access to EHR systems.

Benefits

  • Engagement in ongoing professional development activities.
  • Supportive work environment focused on collaboration and communication.
  • Opportunity to work with diverse teams across various healthcare settings.
  • Use of creative tools and techniques for training.
  • Potential for growth in the evolving field of healthcare education.
Full Job Description
Schedule:
Full time

Shift:
Day (United States of America)

Address:
6061 S Willow Dr

City:
Greenwood Village

State:
Colorado

Postal Code:
80111

Job Description:

  • Regularly assesses training needs through on-site visits, job and process analyses, surveys, and audits.
  • Identifies skills or knowledge gaps and collaboratively devises and deploys appropriate training strategies to resolve these gaps.
  • Communicates potential barriers, risks, or delays related to training and the overall learning plan, including challenges related to logistics, change management, and user skill sets.
  • Monitors and evaluates the effectiveness of training programs periodically to recommend and implement ongoing improvements.
  • Facilitates communications to team members with updates and changes in functionality and workflow.
  • Engages in ongoing professional development activities to maintain and enhance job-related knowledge, skills, and competencies.
  • Collaborates with others to deliver effective training to all levels of team members.
  • Deploys a variety of training methods, using creative tools and techniques to achieve excellent comprehension and performance results.
  • Delivers individual, small group, and large group training for new and existing users, including physicians, advanced practice providers, clinical support staff, front office staff, and managerial staff.
  • Coordinates training programs and ensures proper training is assigned to team members before EHR access is granted.
  • Tailors training delivery based on the specific style of adult learners to achieve desired comprehension and proficiency.
  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:
  • Possesses extensive knowledge of adult learning styles and training delivery in support of physician practice operations including adoption of practice management and EHR systems [Required]
  • Possesses knowledge of how to identify education and training needs in a healthcare setting and participate in related program development
  • Possesses extensive experiencing implementing and coordinating traditional and modern training methods and techniques [Required]
  • Possesses working knowledge of instructional design theory and implementation [Required]
  • Demonstrates ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate) within an ambulatory healthcare environment [Required]
  • Demonstrates ability to develop/make effective presentations and serve as a trainer [Required]
  • Demonstrates prominent participation in practice management and EHR implementation and/or ongoing support and training programs [Required]
  • Displays knowledge and skills necessary to deliver quality educational instruction to all levels of staff (including external agencies) in a clear and concise manner [Required]
  • Possesses ability to communicate effectively (verbally and in writing) with all levels of employees, facilitate group processes and change [Required]
  • Demonstrates ability to be self-directed with excellent organizational, analytical, writing, and interpersonal skills [Required]
  • Possesses strong conflict resolution and customer relation skills [Required]
  • Excels at prioritization and coordination of multiple projects [Required]
  • Communicates strong understanding of applicable policies and procedures [Required]
  • Possesses knowledge in healthcare operations, information technology, revenue cycle, physician practice operations, clinical operations, nursing workflow, physician workflow, and medical information management [Required]
  • Demonstrates understanding of revenue cycle and compliance practices [Required]
  • Experienced in application of Microsoft Office Suite with advanced Microsoft Word and PowerPoint skills, strong Microsoft Excel skills, and familiarity with Microsoft Teams [Required]
  • Must have a valid driver's license and reliable form of transportation. [Required]
  • EHR implementation and training experience, including but not limited to athenaCollector, athenaClinicals, Cerner PowerChart Ambulatory EHR, and NextGen, particularly in specialty care environments [Preferred]
  • Knowledge of quality reporting and physician practice regulatory programs (e.g., PQRS, MACRA, HEDIS, MIPS) [Preferred]
  • Expertise in process mapping and process mapping tools, including Microsoft Visio [Preferred]
  • Project management experience [Preferred]


Education:
  • Bachelor's [Preferred]


Work Experience:
  • Experience in adult learner education/teaching experience [Preferred]


Physical Requirements: (Please click the link below to view work requirements)
  • Physical Requirements - https://tinyurl.com/23km2677


Pay Range:

$56,950.40 - $105,913.60

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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