The Trade Payables and Receivables Operations Specialist Lead is responsible for the servicing and operational execution of Trade Payables, Supply Chain Finance, Receivables Finance, and related Working Capital Finance programs. This role is responsible for operational readiness, transaction execution, post-funding servicing, reconciliation, exception management, control routines, reporting support, and coordination across internal teams and external platforms. The position serves as a key Loan Operations subject matter expert supporting scalable, controlled, and well-documented execution across the full product lifecycle, while partnering with the International Letters of Credit & Trade Operations Manager and other stakeholders.

What You'll Do: 

• Support day-to-day operational processing and servicing for Trade Payables, Supply Chain Finance, Receivables Finance, and related Working Capital Finance programs, covering the lifecycle from program setup through funding, repayment, reconciliation, and final closure.
• Coordinate and monitor operational transitions between onboarding, booking, funding, servicing, and related support functions, ensuring required activities, documentation, and approvals are completed prior to advancing to subsequent processing stages.
• Review and validate operational inputs, documentation, and system records required to book, fund, service, and maintain approved trade finance transactions, ensuring completeness, accuracy, and compliance with established procedures and approvals.
• Monitor post-funding servicing activities, including repayment processing, partial payments, implementation of approved modifications, operational exception management, and loan payoff and closure processing requirements.
• Perform and/or oversee reconciliations across Trade platforms, Core Systems, payment systems, and accounting records to ensure data integrity; identify, investigate, escalate, and coordinate resolution of exceptions, breaks, and data discrepancies.
• Support operational readiness and implementation activities associated with approved buyers, suppliers, corporate clients, and program participants, including coordination of platform enrollment, operational documentation review, workflow activation, and internal transitions to servicing and ongoing support teams.
• Maintain operational procedures, job aids, control routines, and process documentation for assigned Trade Payables and Receivables activities, ensuring alignment with approved policies, risk controls, and system capabilities.
• Support operational risk governance, including issue identification, root cause analysis, corrective action tracking, exception reporting, control monitoring, and audit/regulatory readiness activities.
• Prepare and support reporting for management and stakeholders covering utilization, outstanding balances, funded advances/loans, supplier participation, repayment activity, exceptions, SLAs, reconciliations, and operational capacity indicators.
• Partner with Technology, Product, Credit, Compliance, Finance, Treasury, and vendors to support platform enhancements, automation opportunities, process improvements, testing, and stabilization of new or modified workflows.
• Provide subject matter input during implementation projects, vendor integrations, system testing, and change management activities impacting Trade Payables and Receivables operations.
• Perform other duties and special projects as assigned by management.

• 5+ years banking operations experience with exposure to Loan Operations, Commercial Lending Operations, Treasury Operations, Trade Services, Supply Chain Finance, Receivables Finance, Payables Finance, or Working Capital Finance programs. Experience supporting commercial or corporate banking clients and working with loan/core systems, workflow tools, payment systems, document repositories, reporting tools, or trade/supply chain platforms is required.
• 2+ years experience supporting process improvement, system implementation, control execution, reconciliation, reporting, or operational risk activities in a regulated banking environment.
• Working knowledge of Payables Finance, Supply Chain Finance, Receivables Finance, invoice financing, trade-related lending, and post-funding servicing concepts.
• Strong understanding of loan operations, servicing workflows, funding controls, repayment processing, reconciliations, exception management, and operational risk controls.
• Ability to understand and document system interactions across Trade platforms, nCino/Elevate, Loan IQ/Core, payment systems, Finance/GL, and document repositories.
• Strong analytical skills with ability to identify process gaps, data breaks, control weaknesses, root causes, and practical remediation actions.
• Strong collaboration skills with ability to work across Product, Front Office, Credit, Compliance, Treasury, Finance, Technology, Legal, Audit, external vendors, and operations teams.
• Ability to support regulatory, audit, and management reporting requests with accuracy, clarity, and appropriate documentation.
• Strong attention to detail, sense of urgency, and ability to manage multiple priorities, deadlines, exceptions, and project tasks in a controlled manner.
• Proficiency with Microsoft Excel, Word, Outlook, reporting tools, workflow tools, and loan or trade finance systems; experience with Loan IQ, Fiserv, nCino/Elevate, or comparable systems preferred.
• Effective verbal and written communication skills, including ability to explain operational issues, risks, and dependencies to business and technology partners.

Licenses/Certifications:

• Preferred certifications may include trade finance, loan operations, treasury operations, supply chain finance, receivables finance, operational risk, or related banking operations certifications.

• Bachelor's Degree in Business Administration, Finance, Accounting, Operations, or related field. 
• Equivalent combination of education and relevant experience may be considered.

Interview Guidelines

To ensure a fair interview process, the use of AI wearables, AT tools, AI applications, or other external assistance is strickly prohibited. 

Accommodations

If you require a reasonable accommodation to apply or participate in the hiring process, please contact our Talent Attraction team at [email protected]