Ascensus

TPA Business Development Director

Ascensus • $125K — $175K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience preferred.
  • 5+ years of experience in the retirement plan industry, ideally with TPAs, recordkeeping, or plan administration.
  • Strong understanding of the retirement plan ecosystem including roles of TPAs, recordkeepers, and advisors.
  • Proven track record in relationship management or business development.
  • Excellent presentation, communication, and interpersonal skills.
  • Self-motivated with the ability to work independently in a field-based role.
  • FINRA Series 6 and Series 63 licenses required.

Responsibilities

  • Partner with local sales representatives to devise and execute territory strategy targeting potential TPAs.
  • Build and maintain strong, trust-based relationships with TPA stakeholders.
  • Train sales representatives to effectively position Ascensus as a preferred recordkeeper.
  • Present Ascensus' value proposition and technology platform to TPAs to secure partnerships.
  • Set joint marketing and sales goals with TPA partners and track performance.
  • Act as a relationship advocate for TPAs, ensuring swift issue resolution.
  • Represent Ascensus at industry conferences to enhance brand recognition and engagement.

Benefits

  • 401(k) matching program.
  • Comprehensive medical, dental, and vision insurance.
  • Generous paid time off policy.
  • Skill development opportunities through ongoing education.
  • Potential for bonuses based on performance.
Full Job Description
The TPA Business Development Director is responsible for growing and deepening the company's relationships with Third Party Administrators (TPAs). This role works in close collaboration with the local sales team, and with operations units as needed, to identify, cultivate, and expand TPA relationships within an assigned territory, positioning Ascensus as a recordkeeper of choice for plans administered by those TPAs. The ideal candidate combines relationship-building skills with a solid understanding of the retirement plan ecosystem - recordkeepers, TPAs, advisors, and plan sponsors - and thrives on cultivating long-term, mutually beneficial partnerships.

Territory & Relationship Development

  • Partner with local sales representatives to design local territory strategy, identifying and prioritizing target TPAs based on market opportunity, existing relationships, and growth potential and then execute on that strategy.
  • Build and maintain strong, trust-based relationships with local sales representatives, TPA principals, owners, and key staff.
  • Help train sales representatives, as needed, to properly position Ascensus as a TPA friendly recordkeeper.
  • Present the recordkeeper's value proposition, service model, and technology platform to TPAs to win their preference and referral business.

Joint Business Planning

  • Work alongside sales representatives to establish joint marketing and sales goals with each strategic TPA partner.
  • Develop and track co-branded marketing initiatives, campaigns, and referral programs with TPA partners.
  • Monitor performance against joint goals and adjust plans as needed.
  • Partner Support
  • Serve as an escalation point and relationship advocate for TPAs working with Ascensus, ensuring issues are resolved quickly and partners feel supported.
  • Coordinate with internal service, operations, and relationship management teams to address TPA needs.
  • Provide TPAs with ongoing education on platform updates, service enhancements, and tools available to them.
  • National & Regional Presence
  • Represent Ascensus at national and regional industry conferences to build brand awareness and cultivate relationships (e.g., ASPPA, NIPA, and other TPA-focused events).
  • Support and help execute national programs designed to strengthen TPA engagement.
  • Travel with assigned sales representatives 25-50% of the time to support in-person TPA meetings and presentations.
  • Collaboration & Reporting
  • Maintain accurate records of TPA relationships, activities, and pipeline in the CRM.
  • Provide regular updates to sales leadership on territory progress, partner engagement, and joint goal performance.
  • Complete and submit reporting as required to track progress against territory strategy and success metrics.
  • Share market intelligence and competitive insights gathered from TPA relationships with internal stakeholders.
  • Bachelor's degree or equivalent experience preferred.
  • 5+ years of experience in the retirement plan industry, ideally with exposure to TPAs, recordkeeping, or plan administration.
  • Strong understanding of the roles TPAs, recordkeepers, and advisors play in employer-sponsored retirement plans.
  • Proven relationship management or business development track record.
  • Excellent presentation, communication, and interpersonal skills.
  • Self-motivated and comfortable working independently in a field-based role.
  • Willingness and ability to travel 25-50%, including overnight and multi-day trips for conferences.
  • FINRA Series 6 and Series 63 licenses required.
  • ASPPA or NIPA professional designations a plus.
  • What Success Looks Like
  • Growth in the number of active, engaged TPA relationships within the territory.
  • Increased plan referrals and asset flows sourced through TPA partnerships.
  • Strong satisfaction scores/feedback from TPA partners.
  • Achievement of jointly established sales and marketing goals with TPA partners.


The national average salary range for this role is$125-175k in base pay, exclusive of any bonuses and benefits.This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

About Ascensus

Ascensus is a financial services company that provides retirement, health, and education savings plans to individuals and businesses. The company was founded in 1980 and is headquartered in Dresher, Pennsylvania. Ascensus has over 4,000 employees and serves more than 12 million customers nationwide. The company offers a wide range of retirement plan solutions, including 401(k), 403(b), and IRA plans. Ascensus is committed to helping its customers save for retirement and achieve their financial goals. The company has received several awards for its excellent customer service and innovative products.
Learn more about Ascensus
Size
4,000 employees
Industry
Founded
1980

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