Quicken Loans

Total Rewards Manager

Quicken Loans$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business, Finance, or related field (or equivalent experience).
  • Minimum of 5 years in compensation, benefits, or Total Rewards.
  • Experience in supporting compensation decisions including offers, promotions, and market adjustments.
  • Knowledge of compensation structures, benchmarking, and benefits programs.
  • Proficient in administering benefits programs and managing vendor relationships.

Responsibilities

  • Lead design and management of compensation frameworks and incentive programs.
  • Evaluate and provide guidance on promotion and market adjustment recommendations.
  • Conduct market benchmarking and apply salary survey data for competitive compensation practices.
  • Oversee benefits administration, including broker relationships and plan communications.
  • Administer retirement programs in compliance with plan requirements.

Benefits

  • Positive team member experience during open enrollment and other processes.
  • Strong partnership opportunities with external vendors and brokers.
  • In-person workplace fostering team collaboration and communication.
  • Structured environment with clear expectations and responsibilities.
  • Potential flexibility for remote work on Fridays for certain roles.
Full Job Description
POSITION SUMMARY

The Total Rewards Manager leads the design, implementation, and ongoing administration of Bedrock's compensation and benefits programs. This role serves as the functional leader for Total Rewards, ensuring programs are competitive, consistent, and aligned with Bedrock's pay-for-performance philosophy and organizational priorities.

This role partners closely with People Strategy leadership, Operations, Payroll, and external vendors to design and maintain compensation frameworks, benefits programs, and job architecture that support business needs and decision-making consistency.

The Total Rewards Manager drives both strategic design and operational execution, ensuring accurate, compliant, and disciplined delivery of compensation and benefits programs while supporting a high-quality and consistent team member experience.

ESSENTIAL FUNTIONS

Compensation Design & Administration
  • Leads the design, implementation, and ongoing management of compensation frameworks, including salary structures, job architecture, and incentive programs, ensuring alignment with pay-for-performance principles, market benchmarking, and internal equity.
  • Provides recommendations for compensation offers for new hires, serving as the first point of review and ensuring alignment with internal equity, compensation frameworks, and established review and approval practices.
  • Evaluates and provides guidance on promotion and market adjustment recommendations, ensuring alignment with performance outcomes, internal equity, compensation frameworks, and market data.
  • Conducts and applies market benchmarking and salary survey data to ensure competitive, consistent, and equitable compensation practices.
  • Supports compensation cycles and pay adjustments, ensuring alignment with performance outcomes, established structures, and organizational guidelines.


Benefits Strategy & Administration
  • Oversees benefits administration and vendor coordination, including broker relationships, renewals, open enrollment, and plan communications.
  • Partners with external brokers to guide benefits strategy, compliance, and plan design, with a focus on transitioning toward internal ownership.
  • Leads the execution of open enrollment, ensuring accurate communication, coordination, and a positive team member experience.


Total Rewards Operations & Compliance
  • Administers retirement programs (including 401(k)) in partnership with Payroll, ensuring coordination with vendors and compliance with plan requirements.
  • Provides reporting and analysis of compensation and benefits data to identify trends and inform decision-making.
  • In partnership with the PS Operations Manager, manages and maintains the compensation guidebook and benchmarks, incorporating market data and salary survey insights.


Vendor & Cross-Functional Partnership
  • Manages relationships with external Total Rewards vendors, including benefits brokers and related service providers, ensuring performance, service quality, and alignment with organizational needs.
  • Partners with People Strategy, Recruiting, Payroll, and business leaders to ensure consistent execution of compensation and benefits processes and clear, effective communication of Total Rewards programs.
  • All other duties as assigned


POSITION QUALIFICATIONS
  • Applies independent judgment to support compensation and benefits decisions, including evaluating pay recommendations, vendor input, and compliance considerations.
  • Working knowledge of compensation structures, benchmarking, job architecture, and benefits programs.
  • Experience applying compensation frameworks to hiring, promotion, and market adjustment decisions and coordinating benefit program activities such as renewals and open enrollment.
  • Demonstrates organization, attention to detail, and discretion in handling sensitive information.


POSITION REQUIREMENTS
  • Bachelor's degree in Human Resources, Business, Finance, or related field (or equivalent experience).
  • Minimum 5+ years of experience in compensation, benefits, or Total Rewards.
  • Experience supporting compensation decisions including offers, promotions, and market adjustments.
  • Experience administering benefits programs and working with external vendors or brokers.


KEY COMPETENCIES
  • Communication: Clearly articulates vision and expectations, adapts messaging to diverse audiences, fosters open dialogue, and manages conflict constructively.
  • Planning & Organization: Aligns team efforts with strategic goals, delegates effectively, anticipates challenges, and drives accountability and results.
  • Problem Solving: Proactively identifies and resolves issues, promotes critical thinking, and supports continuous improvement and collaboration.
  • Culture & Ethics: Models integrity and inclusivity, champions organizational values, and fosters a positive, ethical, and inclusive work environment.
  • Technical Expertise: Applies and develops industry knowledge, mentors others, and stays current with trends to drive performance and innovation.
  • Leadership + Accountability: Demonstrates accountability by setting clear expectations, making sound decisions, and taking ownership of results while building strong relationships, modeling organizational values, and adapting effectively to change.


WORK ENVIRONMENT
  • Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift.
  • Some roles may have flexibility to work remotely on Fridays, based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time.
  • Prolonged periods of sitting and computer use; occasional movement between buildings; ability to lift up to 15 lbs. Occasionally.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

DISCLAIMER

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

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