We are seeking a talented individual to join our Total Health Manager team at Mercer. This role will be based in Toronto, CA. This is a hybrid role that has a requirement of working at least three days a week in the office. 

Total Health Management Consultant

What can you expect:

• Develop and support Total Health Management Consultant (THM) business in collaboration with Mercer’s offices,

• Increase the visibility of organizational health services in Canada,

• Develop business opportunities and provide project support for the client and consultant,

• Complete key tasks and work, delegates/collaborates within the THM team as needed

• Support accountability and fiscal responsibility for revenue/profitability for client accounts and projects

• Maintaining effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments)

What is in it for you:

• Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1! (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))

• Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture

• Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

• Employee Resource Groups which provide access to leaders, relevant volunteer, mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

• Ensure project execution and provide subject matter expertise

• Lead and support client engagements, including ensuring service delivery, audits and process evaluations, program and process design, renewal support, business placement, benchmarking and strategic development

• Assist in development of sophisticated health, wellbeing, disability and accommodation design and improvement strategies

• Research, plan, build and deliver client-ready materials, reports, tools and presentations in part or in full, depending on the project assignments

• Assist in the development and implement tools and solutions to address complex client issues

• Support projects to assess, improve and enhance employee and organizational health and well-being, attendance support, disability management, accommodation, return to work and related health and organizational impacts. This includes development of disability, and organizational well-being strategies and programs that support corporate objectives

• Develop and lead project implementation

• Liaise with third party providers as required

Build and enhance market presence

• Partner with Health consultants and other lines of business to identify opportunities for existing clients

• Meet clients to present services and develop proposals to meet their needs

• Develop client relationships and follow up with clients on a regular basis

Be a member of the THM National Team.

• Collaborate in the implementation of the plans

• Develop intellectual capital as needed

• Help improve processes and procedures

• Contribute to the creation of new services

What you need to have:

• 5+ years of relevant experience in a field related to disability management, wellbeing, health promotion, human resources

• Expert level of knowledge across several of disability management, Occupational Health & Safety, wellbeing programs, EFAP, HR programs and policies, etc.

• Excellent interpersonal skills; strong oral and written communication skills

• Ability to prioritize and handle multiple tasks in a demanding work environment

• Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team

• Ability to travel occasionally to other offices within Canada

What makes you stand out:

• Bachelor’s degree in a health, or social sciences related field