Job Title: TOOLS CONSULTANT L1
City: Greensboro
State/Province: North Carolina
Posting Start Date: 7/5/26
Job Description:
Job DescriptionBroadcom Automic
- Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments.
- Experienced in installation, administration, upgrade, and migration of Automic Automation components.
- Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows.
- Hands-on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules.
- Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, PowerShell, or Python.
- Familiarity with SAP job scheduling and integration with Automic Automation.
- Proven experience in handling high-priority incidents (P1/P2), coordinating with application teams and stakeholders for quick resolution.
- Good grasp of ITIL processes and experience with ticketing tools like ServiceNow or Remedy.
- Capable of implementing and modifying automation processes to meet evolving business requirements.
- Experience with monitoring, alerting, and notification features within Automic Automation.
- Skilled in managing version upgrades, patch deployments, and environment health checks.
- Strong problem-solving skills with the ability to troubleshoot issues independently and proactively.
- Experience working in hybrid environments with multiple operating systems and enterprise applications.
- Excellent communication skills and ability to document configurations, procedures, and troubleshooting steps clearly
Mandatory Skills: Broadcom Automic.
Experience: 5-8 Years.
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
