POSITION SUMMARY: The Title Manager is responsible for all title functions that arise as a result of a foreclosure process or other transactions related to Title in MD, DC and VA. Additionally, the Title Manager is responsible for the performance, attendance and management of title examiners and title curative staff. Attention to detail, the capability to work under strict deadlines and at a fast pace, and the ability to multi-task are required for this position.
ESSENTIAL DUTIES / PRIMARY RESPONSIBILITIES:- Oversee daily activity and manage quality and timelines for title examination and title curative
- Oversee client reporting and procedural change implementation
- Oversee client directives, ensure we are meeting timelines and metrics to comply with client directives
- Reviews staff performance and takes corrective measures
- Responsible for staying up to date on changes in title standards
- Works with title attorneys, supervising attorneys, and client managers to identify areas to enhance operational efficiencies and/or procedures
- Create and maintain work aids and SOP's
- Provide ongoing training to support staff
- Identify areas to increase billing and referrals
- Facilitates team and department meetings
- Coordinates with IT on platform changes and reporting
- Oversees title curative work including filing of title claims and drafting of legal documents
- Collaborate with title insurance underwriters for curative resolutions
- Monitors productivity and job performance of team members
- Provide the first level of escalation for any issues that arise
MINIMUM QUALIFICATIONS:- Bachelor's Degree preferred.
- At least three years of work experience with Title Examinations
- 5+ years of relevant experience
- BKFS and Tempo experience highly preferred
- Mobile Home experience is preferred
GENERAL COMPETENCY FACTORS:- Excellent problem solving and organizational skills; and strong attention to detail
- Strong written and verbal communication skills
- Conscientious with respect to work completion, deadlines, time management and attendance
- Team player and willing to provide assistance in multiple areas whenever is necessary
- Develops professional relationships and builds rapport with others
- Demonstrates commitment to Firm's vision, mission, and core values
