TikTok

TikTok Shop - Senior Creator Operation Manager - Live (Multiple Positions)

TikTok$115K — $209K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Advertising, Marketing, Media, or related field and 2 years of related experience, or Bachelor's degree with 3 years of experience.
  • 2 years managing partnerships in the social media industry.
  • 2 years providing strategic guidance on social media talent management.
  • Experience in live streaming event operations and monitoring.
  • Business development skills in the social media sector and experience with ROI-focused pitches.
  • E-commerce experience supporting creator agencies and localization efforts.
  • 2 years optimizing creator monetization and improving purchase conversion rates.

Responsibilities

  • Coordinate cross-functional teams to enhance livestream scale and GMV.
  • Analyze market trends to acquire and onboard high-potential live shopping content creators.
  • Develop strategies and operational plans for global marketing and sales performance.
  • Create best practices for content operations, leveraging data analysis for decision-making.
  • Improve community engagement through diverse product offerings and high-quality service.
  • Maintain expertise in live streaming market trends and strategies for global operations.
  • Mentor junior team members to support their growth and development.

Benefits

  • Medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays and 10 paid sick days per year.
  • 17 days of Paid Personal Time, increasing with tenure.
Full Job Description
Responsibilities

Responsibilities Coordinate cross-functional teams to promote the livestream scale and GMV of creators and be responsible for the live GMV of the team. Analyze and apply market trends to source, acquire and onboard high-potential live shopping content creators to build a stable supply within the TikTok shop ecosystem. Develop the operation and strategies for global marketing and selling, achieving performance goals by leveraging talents of merchants, incubating merchant-type talents, and collaborating with content teams to precipitate the growth methodology of the content. Create best practices and refined operational strategies for global selling content, leveraging data analysis to guide product decision-making, enhance product efficiency, optimize traffic and LIVE efficiency, and support creators in maxing their impact. Improve user and community engagement by ensuring a diverse product offering, strict quality control, efficient fulfillment, and high-quality after-sales service. Maintain market expertise in the live streaming space, staying updated on trends, merchandise strategies, traffic optimization, and activity operations with a global industry perspective. Utilize a systematic operational methodology to drive marketing activities and sales results, integrating cross-functional collaboration and leveraging strong data-driven decision-making and analytical skills. Mentor junior-level team members.

Qualifications

Qualifications Must have a Master's degree or foreign equivalent degree in Advertising, Marketing, Media, Communications, Business, Operations, Management, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Advertising, Marketing, Media, Communications, Business, Operations, Management, or a related field, and 3 years of related work experience. Of the required experience, must have 2 years of experience in each of the following: Managing partnerships with stakeholders within the social media industry; Providing strategic guidance related to managing social media talent and scaling their development; Assisting live streaming events and serving as operations point of contact, including monitoring the live events; Business development within the social media industry, including industry research, strategic networking, and pitching for positive ROI; E-commerce experience, including assisting creator agencies in addressing pain points and facilitating localization; and Optimizing creator monetization economy, including implementing operational strategies and content optimization to enhance creator content click-to-purchase conversion. Travel Requirement: Domestic travel required up to 15%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: Culver City, CA Salary Range: $115520 - $209380 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $115520 - $209380 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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