Full Job Description
Will provide Operations and Maintenance (O&M) support for Azure on-premise environment. Primary responsibilities:
• Provide services for Windows-based IT systems, perform assigned O&M tasks report task progress, provide feedback, and ensure tasks are completed on time.
• Perform technical investigation of infrastructure issues - analyze complex routing/switching/computing problems, recurring performance issues, account and service configurations.
• Perform scan and remediation tasks - perform Security Content Automation Protocol (SCAP) scans to evaluate and report compliance against applicable STIGs, verify and upload scan findings, perform mitigation of findings, and provide write-up of recommended actions for open vulnerabilities and submit to ISSM for concurrence.
• Execution of non-trivial changes and fixes: configuration adjustments, install software patches, service packs to maintain cybersecurity compliance, perform advanced service restarts or failover actions, restoration from backups as per SOPs/changes.
• Problem management: Root cause analysis for significant/repeat incidents, including log review, trend analysis, and proposing corrective actions.
• Provide services for Windows-based IT systems, perform assigned O&M tasks (e.g., install security patches/updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.
• Develop and submit change requests as necessary.
• Monitor and optimize IT system platform performance.
• Provide input on system O&M task documentation, e.g., security patching/system updates, planning and performing upgrades, troubleshooting, maintaining the security posture of IT systems.
• Provide written and verbal project updates to leadership, respond to, resolve, and document customer issues using the approved ticketing system.
• Provide input on sustainment of O&M processes and procedures (e.g., SOP) for server platforms.
• Provide input on disaster recovery, business continuity, and failover/cutover procedures.
• Provide input on support tools and documentation.
Job Requirements
• 3-5 years overall IT experience.
• 2+ years providing operations and administration support of Windows-based IT systems and services.
• Knowledge and experience with PowerShell.
• Knowledge and experience with DoD Security Technical Implementation Guides (STIGs).
• Knowledge and experience with Virtualization technology (Microsoft Hyper-V preferred).
• Knowledge and experience with Microsoft administration tools (e.g., WAC, Azure Arc., etc.)
• Strong communication skills capable of communicating technical concepts to senior system administrators.
Certifications
• Security+ CE (Required)
• Microsoft Certified: Azure Fundamentals (Required)
• Microsoft Certified: Azure Admin Associate (Desired)
Security Clearance
Secret
Certification Required
Security+ (CE)
Job Type
Full-time
StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.