Reliant Rehabilitation

Therapy Program Manager Senior Living

Reliant Rehabilitation$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Degree in therapy from an accredited school or 2 years experience as a Physical Therapist Assistant
  • Preferred 1 year of management experience
  • Strong understanding of Medicare and third-party billing
  • Knowledge of state practice acts
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Responsibilities

  • Oversee therapy, wellness, and fitness services in collaboration with the Physical Therapist and Regional Director of Operations
  • Drive measurable outcomes through advocacy of therapy services
  • Delegate resident scheduling and staff responsibilities
  • Train and counsel department team members
  • Ensure compliance with departmental policies and documentation standards
  • Facilitate effective communication with community leadership and public regarding therapy services
  • Manage revenue and expenses to meet budgetary requirements

Benefits

  • Comprehensive training and orientation
  • Opportunities for continuing education and professional development
  • Supportive work environment with emphasis on team rapport
  • Compliance with legal and ethical standards in operations
  • Flexible scheduling options including weekends and holidays
Full Job Description
Overview

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Summary:

The Therapy Program Manager (TPM) - SL is responsible for managing and supervising the rehabilitation department to meet resident needs, the company's fiscal requirements, and federal and state regulations. The TPM will achieve specific Resident care, Team Member relations, customer service, and financial objectives through strong leadership and effective non-clinical management of staff, customers, and referral sources. Maintains professional conduct, including positive levels of interaction and rapport with communities and clients. Represents Reliant Rehabilitation commitment to quality and services in all interactions with communities and clients, as well as adheres to Reliant Rehabilitation's Policies and Procedures

Responsibilities

Essential Duties and Responsibilities:
  • Responsible for the administrative and operation oversight of therapy, wellness, and fitness services within the community, in collaboration with the supervising Physical Therapist and Regional Director of Operations (RDO)
  • Advocate passionately through these services thus driving meaningful and measurable outcomes for the community.
  • Assign resident scheduling and other responsibilities to staff as needed.
  • Assist with scheduling and other responsibilities to staff as needed
  • Manage, orient, train and counsel department team members from an administrative and performance standpoint. Clinical supervision, clinical performance evaluation and resident care oversight are provided by a licensed Physical Therapist or appropriate discipline lead, in accordance with California practice acts.
  • Ensure compliance with Reliant Rehabilitation and community specific policies and procedures for the department.
  • Ensure documentation compliance from a regulatory, timeliness, and completeness perspective, while clinical accuracy and appropriateness are overseen by the supervising therapist of record.
    • is accurate and concise.
    • meets governmental and third-party payor requirements.
    • minimizes duplication; and
    • reflects a clear picture of the resident's status, the skilled intervention, and the resident's outcomes.
  • Communicate and coordinate department functions with other services in a constructive manner that promotes team rapport and effectiveness.
  • Communicate effectively with community leadership team regarding department programs, goals, objectives, risks, and successes.
  • Communicates effectively to the public (including medical personnel) within the community regarding the therapy services offered by Reliant Rehabilitation.
  • Participate in utilization review, quality assurance, and care coordination in an administrative and collaborative capacity, with final clinical determinations made by licensed therapists authorized under California law.
  • Responsible for revenue and expense controls to meet budgetary requirements.
  • Establish goals and objectives for the department and implement strategies /activities to obtain success.
  • Ensure timely and accurate billing processes and workflow, while clinical justification and medical necessity determinations remain the responsibility of evaluating licensed therapist.
  • Enhance clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities.
  • Maintain valid state license (where appropriate). Maintain awareness of issues related to the rehabilitation and senior living profession.
  • Understand various relevant payment models related to billing and treatment guidelines, as well as clinically appropriate means/modes of delivery. Provide quality care as well as reasonable goals and outcomes within the guidelines.
  • Be compliant with infection control procedures and environmental safety protocol lifting using appropriate biomechanical techniques frequently throughout the course of a workday/shift. Must be capable of lifting fifty (30) pounds of dead weight alone.
  • Must conduct self in an ethical, legal, and responsible manner at all times.
  • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Business Conduct.
  • Must be able to work varying hours and shifts, including weekends and holidays.
  • Attend all mandatory meetings, trainings, and assignments as delegated.
  • Must comply with the position description for the discipline of current license.
  • Perform other duties and responsibilities as assigned

PTAs may not complete screens in the state of California

Qualifications

Competency: (If providing direct patient care at any time, a Regional Director of Operations may complete the discipline specific competency checklist).
  • Strong verbal & written communication skills
  • Ability to build strong relationships with a diverse population
  • Ability to read, write, speak, and comprehend in English: instructions, correspondence, memos, and reports.
  • Ability to work in a fast-paced, productive work environment
  • Ability to make independent decisions and problem-solve as appropriate
  • Ability to effectively manage and motivate the team


Education/Experience:
  • Must possess a degree in therapy from an accredited school; or
  • Two (2) years of experience as a Physical Therapist Assistant
  • One (1) year of management experience is preferred
  • Thorough knowledge of Medicare and third-party billing
  • Thorough knowledge of state practice acts


Computer Skills:
  • Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Power Point, etc)
  • Bacic Internet navigation skills


Certificates and Licenses:
  • Must hold a current and active license as one of the following: Physical Therapist Assistant
  • All duties are performed in compliance with the California Physical Therapy Practice Act. The PTA does not independently supervise Physical Therapist, establish plans of care, perform evaluations or screens, or make clinical judgements reserved for licensed Physical Therapists.


Supervisory Responsibilities:
  • Supervise the work of others in the community to include, but not limited to: training, coaching, resolving issues, maintaining personal records, and assisting with discipline

About Reliant Rehabilitation

Founded in 2001, Reliant is a leading provider of rehabilitation management services (physical, occupational and speech therapy) to skilled nursing facilities across the United States. Reliant has approximately 9,000 employees who currently serve more than 800 facilities in 40 states.

Reliant Rehabilitation Careers

Joining Reliant Rehabilitation offers an unparalleled opportunity to become part of a team of professionals dedicated to the mission of enhancing patient lives through innovative rehabilitation services. As one of the leading rehabilitation service providers, Reliant Rehabilitation is continuously seeking skilled individuals eager to make a significant impact in the healthcare sector.

Explore Job Opportunities

Reliant Rehabilitation is actively hiring and offers a variety of job opportunities designed to cater to a range of professional skills and experiences. Whether it's a position in physical therapy, occupational therapy, or speech-language pathology, Reliant Rehabilitation is committed to fostering a workplace where every team member can thrive.

Professional Growth and Development

At Reliant Rehabilitation, career growth is a cornerstone of their commitment to their employees. With comprehensive professional development programs, including leadership training and diversity training, employees are equipped to ascend in their careers within a supportive environment. The company's robust training initiatives ensure that every professional is well-prepared to excel in their role and beyond.

Internship Programs

For those at the beginning of their careers, Reliant Rehabilitation offers internship opportunities that provide a rich learning environment. Internships are a pivotal step for gaining real-world experience and understanding the nuances of the rehabilitation sector, guided by seasoned professionals.

Benefits and Culture

The culture at Reliant Rehabilitation is built on a foundation of respect, diversity, and inclusion, ensuring a welcoming environment for all employees. The company offers competitive benefits to support the health, well-being, and financial security of their team members and their families. These benefits reflect the company's commitment to the long-term success and satisfaction of their employees.

Innovation and Networking

Reliant Rehabilitation is at the forefront of innovation in the rehabilitation field. Employees are encouraged to contribute innovative ideas that drive better outcomes for patients and more efficient processes within the company. Additionally, networking within the professional community is supported and viewed as a critical component of personal and professional growth.

Applying for a Position

Those interested in pursuing a career with Reliant Rehabilitation are encouraged to explore current openings and submit a resume. The hiring process at Reliant Rehabilitation is designed to be transparent and engaging, ensuring that candidates are well-informed and confident throughout the interview process.

Stay Connected

Keep up to date with the latest news, job alerts, and career tips from Reliant Rehabilitation by subscribing to their career updates. This resource is invaluable for staying informed about new opportunities and insights into making a career in rehabilitation services.

Join the Reliant Rehabilitation Team

Search for open positions that match your skills and interests on the Reliant Rehabilitation careers page. The team is looking for passionate, curious, creative, and solution-driven team players ready to make a difference in the lives of patients across the nation.

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Reliant Rehabilitation is a leader in driving transformation and innovation in the rehabilitation industry, making it an ideal place for those looking to advance their careers and contribute to meaningful work in healthcare.
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