Vans

The North Face: Store Manager - Chicago Premium Outlets

Vans$76K — $96K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of multi-unit leadership or store management experience
  • Experience in people and performance management
  • Flexible schedule availability, including weekends and holidays
  • Proven sales and profit achievement
  • Ability to exceed business goals through team leadership
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail

Responsibilities

  • Guide and develop store staff to ensure peak brand experience
  • Meet and exceed store sales goals through measurement and progress monitoring
  • Model excellent customer service and engage with customers
  • Manage store operations including scheduling, audits, and expense control
  • Support community relationships and brand awareness marketing
  • Conduct coaching and training programs for the store team
  • Ensure visual merchandising standards are achieved

Benefits

  • Comprehensive benefits promoting mental, physical, and financial well-being
  • Opportunities for personal and professional growth
  • Inclusive and diverse workplace culture
  • Engagement in community initiatives
  • Access to various employee resources including mentorship and education programs
Full Job Description

Store Manager

As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities as the Store Manager are todetermineandmaintainoptimalstaffing levels, recruit, hire, educate, and motivate a team of brand advocateswhoin turn create a consistent best in class customer experience that aligns with our brand27s purpose and values. Additionally, youare responsible forsetting an example for customer engagement and selling for your team. Youare responsible formaximizing store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.

How You Will MakeaDifference:

  • Held accountable for achieving store sales goalsand promoting productivitythroughmeasurement and monitoring of progress and results against key targets

  • Promoteexcellence incustomer serviceby modeling brand specific service standards,monitoringand responding tocustomer feedback,and ensuring the team isengaging with each customer to create an authentic brand experience.

  • Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed.

  • Supports store marketing events and grows relationships in the community to generate brand awareness,drive trafficby seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store.

  • Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real-time feedback that enables growth and success.

  • Ensure visual merchandising standards are met by implementing floor-sets and merchandising directives.

  • Maintain store inventory through proper shipping and receiving procedures.

  • Select, hire and develop a high performing team

  • Build an active talent community and network

  • Responsible for development of staff:

  • Actively communicate and maintain succession plans for staff

  • Communicate and deliver rewards, recognition, annual performance appraisal process; as well as address performance issues and administer discipline when appropriate.

  • Ensure compliance with company safety and adherence to policies and procedures, standards and practices, and company directives.

  • Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.

  • Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

What You Bring

Required

  • 3+ years ofmulti-unitleadership or store management experience

  • People and performance management experience

  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays

  • Demonstrated ability to meet and exceed sales and profit results

  • Proven ability to meet business goals by driving results through store team

  • Ability to plan and drive results while balancing shifting priorities

  • Excellent verbal and written communication skills

  • Ability to build, lead and manage a high performing team

  • Excellent decision making ability in a fast-paced environment

  • Able to meet performance expectations

  • Detail orientated and excellent organization skills

  • Proficient computer skills including word processing, spreadsheets, and software programs

  • Proven ability in leading the delivery of a high level of customer service in a retail environment

Preferred

  • High volume/high complexityretail experience

  • Associate Degree (AA) or equivalent from two-year college or technical school Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales

Physical

  • Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.)

  • Standing required for entire work shift

  • Bend, lift, open, and move product up to 50 pounds as needed

  • Use ladders for visual merchandising, light adjustments, and window banner placement

  • Travel (less than 10% of time)

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What27s In It for You

We27re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That27s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we27re the total package. Go to MyVFBenefits.com and click on 22Looking to Join VF?22 to learn more.

NEVER STOP EXPLORING17;

Similar Jobs

More Jobs at Vans

More Retail & Consumer Goods Jobs

Find similar The North Face: Store Manager - Chicago Premium Outlets jobs: