Role Summary

Hybrid role spanning requirements definition and quality validation. Elicits and documents business requirements and acceptance criteria, then verifies that delivered software satisfies them across functional, security, and accessibility dimensions - closing the loop between what was asked for and what was built.
Key Responsibilities
• Elicit, analyze, and document business and functional requirements; write user stories with testable acceptance criteria.
• Model current- and future-state business processes; identify gaps, exceptions, and edge cases early.
• Build and execute test plans and test cases traceable to requirements; maintain a requirements traceability matrix.
• Execute functional, regression, integration, and user acceptance testing across releases.
• Perform Section 508 / WCAG 2.1 AA validation using approved tools and assistive technology; document defects and required remediation.
• Support security testing: scan result triage, vulnerability retest, security control validation evidence, and support to assessment teams.
• Manage defects in Jira through triage, retest, and closure; report quality metrics and release readiness.
• Facilitate stakeholder sessions, demos, and UAT coordination; capture and disposition feedback.
• Create and maintain automated regression tests for critical public-facing workflows using Cypress (preferred primary tool) and/or equivalent frameworks, and integrate them with CI/CD alongside API and accessibility checks.
• Translate business and non-functional requirements-including security, Section 508, browser/mobile, performance, audit logging, authentication, and data validation-into explicit acceptance criteria and traceable test coverage.
• Produce formal release test evidence and maintain end-to-end linkage among requirements, user stories, test cases, automated scripts, defects, and UAT outcomes in Jira/Confluence.
Required Skills & Experience
• 6+ years combining business analysis and software quality assurance on enterprise web applications.
• Strong requirements elicitation, user story writing, and acceptance criteria definition in Agile teams.
• Hands-on functional, regression, and integration test design and execution.
• Section 508 / WCAG 2.1 AA testing proficiency with NVDA/JAWS and validation tooling (ANDI, axe, automated scanners).
• Familiarity with application security testing concepts, common vulnerability classes, and scan triage.
• SQL for data validation; API testing with Postman or equivalent.
• Jira/Confluence proficiency and disciplined traceability practice.
• Excellent written communication - able to produce documentation that survives government review.
• Hands-on Cypress or comparable modern web test automation experience; JavaScript/TypeScript automation skills strongly preferred.
• Experience integrating automated tests into GitLab CI/CD or equivalent and using automation results as release-readiness evidence.
• Ability to test complex Drupal forms, REST APIs, authentication, file upload, data rules, accessibility, security findings, and cross-browser/mobile behavior.
Preferred Qualifications
• DHS Trusted Tester certification; CBAP, ISTQB, or equivalent.
• Additional automation experience with Playwright, Selenium, REST Assured, Postman/Newman, or equivalent tools.
• Experience with public-facing form-heavy applications and complex eligibility logic.
• Federal accessibility compliance program experience.
Education

Bachelor's degree in Information Systems, Business, Computer Science, or a related field; equivalent experience considered.

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