5-7 years of experience in developing validation models for interactive scenarios
Strong background in voice testing, particularly with Cortana and interactive bot frameworks
Proficient in creating assessment guidelines for conversational applications
Experience collaborating with customers and external partners to enhance conversational design
Familiarity with multi-turn dialog implementation using platforms like Amazon Alexa
Comfortable in pre-release development settings, showcasing adaptability and technical expertise
Responsibilities
Develop and implement robust validation and assessment frameworks for conversational bots
Provide actionable feedback on engineering processes and document findings
Utilize customer insights to refine and improve conversational experiences
Test and validate multi-turn dialog functionalities effectively
Work closely with engineering teams to support bot framework enhancements
Benefits
Collaborative work environment with a focus on innovation
Opportunities for professional development and skill enhancement
Access to cutting-edge technology and resources
Engagement in customer-focused projects that create meaningful user experiences
Flexible work arrangements to promote work-life balance
Full Job Description
Job Description
Skills Requirements:
Proven ability creating validation, assessment and scoring guidelines for evaluating end to end interactive conversational scenarios to accomplish a given task
Give feedback on the engineering tools, documentation and assessment process and feedback, provide rejection skill specifics for them to gain, explain why it was rejected
Ability to utilize existing best practices to create and develop new frameworks (e.g. Skype and Bot Frame)
Experience implementing conversational experiences with multi-turn dialog (ideally using Amazon Alexa and/or Microsoft's Bot Framework)
Experience working directly with customers and external partners, and a strong customer-centric orientation
Comfortable working with pre-release development environments
Required skills:
Define, write, and build a validation model
Must have testing voice or interactive Cortana BOT framework (Voice testing Conversational experiences)