Bachelor's degree in Business, Education, Education Administration, Analytics, or a related field, or equivalent experience
3+ years in the education sector (K-12, higher education, or adult education)
Strong data analysis skills for capacity and utilization monitoring
Proven relationship management in institutional environments
Excellent written and verbal communication skills suitable for senior presentations
Familiarity with CRM systems, preferably Salesforce
Ability to manage multiple relationships and territories autonomously
Responsibilities
Source and build a prospect list of potential test center sites
Conduct outreach campaigns targeting educational professionals using Salesforce
Engage in discovery discussions to tailor the value proposition for prospects
Negotiate agreements and facilitate onboarding for new test centers
Attend regional events to generate leads and partnerships
Analyze market data to identify capacity gaps and inform decisions
Manage relationships through onboarding to ensure successful test center establishment
Benefits
Remote work flexibility from any location in the U.S.
Opportunity to engage with educational institutions and influence testing accessibility
Exposure to business development within the education sector
Involvement in strategic decision-making through data analysis
Supportive and collaborative team environment
Full Job Description
We are seeking a Test Center Growth Manager to help us fulfill that mission.
The Test Center Growth Manager is a hybrid business development and relationship management role responsible for both growing and sustaining the ACT test center network within assigned markets. This individual identifies and closes new test center partnerships in areas lacking adequate testing capacity, then stays engaged as the ongoing relationship owner for those sites • monitoring performance, addressing needs, and using data to inform where future capacity investment should go. Success in this role requires business development skill, comfort operating in education and institutional environments, and the analytical discipline to turn market and site data into a clear capacity plan.
The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $90,000 to $107,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.
Location: This is a remote position, based in the United States.
Visa: Applicants must be authorized to work in the U.S. without the need for visa sponsorship.
What you will be working on:
Business Development & Lead Sourcing (30%):
Source and build a market-level prospect list of schools (public, charter, private), community centers, adult education facilities, and other viable host sites
Execute outbound outreach campaigns using Salesforce • sequences, tasks, and follow-up cadences • targeting principals, testing coordinators, and district administrators
Conduct discovery conversations to understand school-level concerns (compensation expectations, staff capacity, testing sentiment) and tailor the value proposition accordingly
Negotiate site agreements and coordinate with ACT operations for a smooth onboarding handoff
Attend regional education conferences, district events, and community meetings to generate warm leads
Data Analysis & Capacity Planning (25%):
Work closely within the Channel Operations team to:
Monitor, analyze and use changing capacity and utilization trends to identify where new test center capacity is needed
Use data and market insights to proactively identify capacity gaps, prioritize outreach and prospect accordingly
Maintain accurate market maps showing capacity coverage, gaps, utilization rates, and site performance trends
Participate in or lead capacity planning for assigned markets, aligning new site development with broader network expansion goals and timelines
Recommend best practices in test center capacity management to improve operational efficiency
Onboarding & Management (30%):
Own the relationship• from initial lead follow-up through onboarding • until the site is fully established as an active, functioning test center, then transition it to the Global Channel Engagement team
Partner with the onboarding staff to guide newly signed sites through scheduling, training, and compliance requirements, staying engaged as the site's primary point of contact through that process
Serve as the site's primary point of contact through onboarding and establishment, then hand off the relationship to the Global Channel Engagement team for ongoing, long-term support once the site is fully established
Monitor site performance metrics (e.g., fill rates, cancellations, compliance) during the onboarding and establishment period, and intervene proactively when issues arise
Manage objections, coordinate resolutions, and maintain accurate, current site information in the CRM through onboarding and handoff
Reporting & Market Intelligence (15%):
Report regularly on pipeline status, conversion rates, market barriers, site health, and utilization trends
Surface competitive, sentiment-based, or operational intelligence that can inform ACT's broader test center strategy
Provide progress reports and recommendations for continuous improvement as scheduled by supervisor
This could be the job for you if you have (minimum requirements):
Bachelor's degree in Business, Education, Education Administration, Analytics, or a related field, or an equivalent combination of education and experience
At least 3 years of experience in the education industry (e.g. K-12, higher education, adult education, or education administration)
Strong data analysis skills, with demonstrated ability to monitor, interpret, and act on capacity and utilization data to inform territory and market decisions
Demonstrated ability to build and manage relationships and networks within institutional environments (schools, districts, government, or nonprofit)
Strong written; verbal and presentation skills communication skills; comfortable presenting to senior administrators
Competence with CRM and standard office software (Salesforce preferred)
Self-directed; able to manage domestic territories and multiple concurrent relationships
Willingness and ability to travel up to 50%
It's a plus if you have (preferred):
Business development, sales, or account management experience • candidates from non-traditional sales backgrounds (former teachers, counselors, principals, or district administrators) who have since moved into business development or partnership roles are a strong fit
Familiarity with the standardized testing landscape (ACT, SAT, AP, etc.)
Experience with data analysis, AI and reporting tools (e.g. Excel, Salesforce reporting/dashboards, Tableau, Claude)
Experience navigating institutional or community resistance in a business development or advocacy context
