Terminal Manager

World Group

$75K — $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required, Bachelor's degree in Business, Logistics, or related field preferred
  • 5 years intermodal transportation management experience
  • 3 years managing an owner-operator based fleet
  • Proven customer satisfaction, service performance, and owner-operator recruiting skills
  • Excellent management and communication capabilities
  • Strong operations background with computer proficiency, including Microsoft Office Suite

Responsibilities

  • Lead and mentor the Fleet Manager, Customer Service, and Operations teams at the terminal
  • Collaborate with recruiting and driver experience teams to enhance IC acquisition and retention
  • Cultivate new business and expand current customer opportunities
  • Build strong relationships with key account decision makers
  • Foster teamwork and communication among Customer Service, fleet, and operations management
  • Ensure adherence to safety standards and perform safety inspections
  • Manage facility maintenance and understand P&L analysis

Benefits

  • Competitive compensation
  • Comprehensive benefits package: Medical, Prescription, Dental, Vision, Life, AD&D, & Disability insurance, Employee Assistance Program, Financial planning
  • 401(k) plan with up to 6% company match
  • Paid Time Off
  • Flexible work arrangements
  • Opportunities for internal mobility and professional development
  • Tuition assistance
  • Bonus eligibility
Full Job Description
About This Role:

ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as a Terminal Manager for our growing terminal in Elwood, Illinois!

The Terminal Manager is responsible for being the backbone of our trucking operations and being the connection between our fleet of owner-operators and our customers. This role will build lasting relationships with our drivers and customers that center around our core values. Does this sound like you or fit your experience? Get in touch with us by applying here.

Duties and Responsibilities:
  • Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal
  • Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies
  • Develop new business
  • Grow and expand opportunities with the current customer base through relationship building with key account decision makers
  • Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management.
  • Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority)
  • Facility Maintenance Background including Safety Inspections
  • P&L Understanding and Analysis (GP / NOI/ NI)
  • Servant Leadership Understanding and Mentoring Skills
  • Electronic Log and HOS Experience
  • Impromptu Problem Solving Skills in a Fast Paced Environment

Education and Experience:
  • HS diploma required, Bachelor's degree in Business, Logistics, or related field preferred
  • Alignment with ContainerPort Group's purpose, brand promise and core values.
  • 5 years intermodal transportation management experience
  • 3 years managing an owner-operator based fleet
  • Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills are a must
  • High degree of integrity and initiative
  • Excellent management, communication, relationship building and networking skills
  • Strong and proven operations background
  • Computer skills including Microsoft Office Suite and Outlook

Benefits/Perks:
  • Competitive compensation
  • Comprehensive Benefits package:
    • Medical, Prescription, Dental, Vision
    • Life, AD&D, & Disability insurance
    • Employee Assistance Program
    • Financial planning
  • 401(k) plan with up to 6% company match
  • Paid Time Off
  • Flexible work arrangements
  • Internal Mobility & professional development opportunities
  • Tuition assistance
  • Bonus Eligibility


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