Omni La Costa Resort & Spa in
Carlsbad, CA is pleased to announce an excellent career opportunity for a
full-time Tennis Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of
Troon/Cliff Drysdale & PBI Tennis, you will contribute to a global leader in racquet sports, golf and community management.
Compensation: $40.00 - $46.00 per hour
Position Summary:Provides the ultimate tennis experience by providing the highest quality tennis instruction and customer service. Teaches various tennis programs to include adult & junior programs, lessons, special events and clinics. Pickleball experience a plus!
Essential Duties:- Supervises all tennis play and proper charging of fees, and rental of equipment
- Initiates, directs and promotes tennis clinics, special events and programs in an effort to attract and maintain members' tennis interests.
- Provides beginning through advanced instruction (private and group) for all levels of players.
- Implements and develops lesson programs for adults and juniors.
- Enforces all club rules and regulations governing the use of the club/facility, its equipment and other property.
- Properly represents the club in state or national events as time will permit.
- Prepares a monthly calendar of events.
- Works cooperatively with other departments to develop combined programs for the membership.
- Ensures proper inspection of the courts/facilities on a daily basis prior to the start of play and ascertain that all necessary maintenance has been performed and the courts are in a safe working order. Reports any maintenance problems to the department manager or Maintenance Manager.
- Monitors court usage including special events, clinics and lessons.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include but is not limited to: Tennis Instructors.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Regular and reliable attendance.
- Incorporates safe work practices in job performance.
Education/Experience:- High School diploma or GED.
- Minimum 2-year experience required.
- Experience teaching tennis lessons to adults and juniors of various levels.
Physical Demands:- Frequently stands, walks, uses hands; talks and hears, reaches with hands and arms, climbs, balances; stoops, kneels, crouches, or crawls.
- Occasionally sits.
- Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:- Frequently works in outdoor weather conditions.
- Noise level is moderate.
Job Knowledge, Skill, and Ability Preferences:- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the staff may be required to communicate with English speaking customers or co-workers, the manuals for the equipment used are in English).
- Skill level equivalent to a minimum 4.0 USTA rating.
- To perform this job successfully, an individual must have basic computer and email skills.
- Excellent customer service skills, friendly, outgoing, and positive attitude.
- Ability to build positive relationship with members and team members.
- Excellent communication skills.
- Ability to multi-task and learn quickly.
- Excellent time management and organizational skills.
- Thorough knowledge of the game of tennis.
- Effective teaching styles and techniques.
Shift:Availability during club operating hours.
Benefits & Other Compensation:This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits - Medical, Dental, and Vision coverage
- Retirement Benefits - 401(k) with employer match (19 years of age and older)
- Time Off - Paid time off (PTO) and leaves of absence
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.
