Summary:

The Opportunity Tender Manager plays a critical role in driving the success of complex, high-value opportunities across the product lifecycle by collaborating from initial qualification through solution design, pricing, and handover to execution.

This role ensures that every stage of the process is aligned with our product strategy, commercial objectives, and customer requirements. Acting as a bridge with roots in product, collaborating with commercial teams, and supporting the overall tender management process, the Opportunity Tender Manager provides end-to-end visibility, asks the right questions at the right time, and guarantees that opportunities transition seamlessly through the pipeline.

Key responsibilities:

• Opportunity Management: Own the opportunity lifecycle, ensuring smooth progression from initial qualification and supporting solution design, pricing, and final proposal submission.
• Process Roadmap Leadership: Maintain visibility across the entire process roadmap, proactively identifying gaps, risks, and dependencies to ensure timely delivery.
• Stakeholder Engagement: Act as the central point of coordination for Product, Commercial, Solution Design, and Pricing teams, driving alignment and decision-making across functions and regions.
• Strategic Bid Leadership: Define bid response strategies in collaboration with bid sponsors and commercial leadership, ensuring proposals reflect our product capabilities and value proposition.
• Data & Insights: Gather market intelligence, validate pricing assumptions, and ensure accuracy of all inputs in product tools and trackers.
• Governance & Compliance: Manage workflows, approval processes, and documentation, ensuring transparency and adherence to governance standards.
• Customer Focus: Ensure all customer questions are addressed comprehensively, and proposals meet agreed Quality, Cost, Delivery, and Performance (QCDP) commitments.

Accountable for:

• End-to-End Ownership: Driving the opportunity from initial qualification through solution design, pricing, and final submission, ensuring timely and accurate delivery.
• Process Integrity: Maintaining visibility across the roadmap, identifying risks, and enforcing governance and compliance standards.
• Cross-Functional Alignment: Coordinating stakeholders across Product, Commercial, Solution Design, and Pricing to guarantee alignment and informed decision-making.
• Strategic Outcomes: Shaping bid strategies that reflect our value proposition and competitive positioning.
• Data Accuracy: Validating pricing assumptions, market intelligence, and ensuring all inputs in tools and trackers are correct.
• Customer Commitment: Agreed Quality, Cost, Delivery, and Performance (QCDP) standards in every proposal.

This role collaborates closely with key stakeholders across Commercial, Operations, Performance Management, Solution Design, and Product leadership to ensure alignment and seamless execution of high-value opportunities.

Location- Hybrid role based in Charlotte, NC.

Qualifications and skills:

• 3- 5 years' experience in the field.
• Bachelor's degree in a related field.
• Relevant experience in complex organizations or industry.
• Experience in customer-facing engagements and presentations.
• Strong ability to facilitate cross-functional decision-making across regions, products, and internal stakeholders.
• Strong communication and research skills.
• Attention to detail and strong ability to project manage.
• Preferably, technical and product knowledge, including experience in project solution design, pricing, program management, or value proposition design.

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$90,000-$100,000

*The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

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