Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Network and Telecommunications
Job Qualifications:
Skills:
Telecommunication Systems, Telecommunication Technologies, Teleconferencing Systems
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes
Job Description:
TELECOMMUNICATIONS TECHNICIAN
Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician for a career where your growth is just as important as the mission you support. As a telecommunications technician you will be trusted to work on specific technology.
MEANINGFUL WORK AND PERSONAL IMPACT
• Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
• Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
• Responsible for creation, modification, and removal of Voicemail user profiles on the Voice Infrastructure.
• Responsible for configuration of the Voice and Video Conferencing Systems
• Responsible for responding to security incident reports
• Works with customer tickets in the SupportIT ticketing system
WHAT YOU'LL NEED TO SUCCEED
• Education: Associates of Arts/Associates of Science
• Experience: 3+ years of related experience
• Technical skills: troubleshooting of user profiles within the Skype for Business application and Active Directory; SupportIT ticketing system; Voice and Video Conferencing Systems
• Security clearance level: TS/SCI w/Poly
• US citizenship required
• Location: Annapolis Junction, MD
• Certification: Must be 8570 compliant with a Security + certification
#GlobalServices
The likely hourly rate for this position is between $39.12 - $52.92. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Onsite
Work Location:
USA MD Annapolis Junction
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identify Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at
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