Summary

See below for important information regarding this job.

Duties

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• Serves as Telecommunications Specialist with primary responsibilities as a technician managing worldwide voice infrastructure...
• ... to include soft phone and client applications, peripheral instruments or endpoints, local area networks, wide area networks, associated hardware and software
• Provides support and services involving overall capabilities and operations of voice switching systems, including digital, analog, Voice over Internet Protocol (VoIP), and the DoD 365 Integrated Phone System (DIPS).
• Manages enterprise voice databases and the DIPS infrastructure, controlling and authorizing configuration changes in support of Enhanced 911 (E911) emergency services and daily routing operations.
• Analyzes system failure and other unusual system occurrences to isolate the source of the problem and determine whether the failure was caused by networks, software, hardware, or other factors....
• ....Initiates corrective action to restore operational service, including specified inter-trunk wide area backbone circuits.
• Serves as Primary NTS Telephone Control Office (TCO), approving all installation and relocation requests for telephones and services.
• Represents the Network and Telecommunications (NTS) Voices Services Branch Chief at inter-organizational meetings and conferences to investigate problems...
• ...establish procedures, and provide technical information and advice for the branch consistent with established policies and unit objectives.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.

Qualifications

To qualify for a Telecommunications Specialist, your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

- Investigating, evaluating and determining requirements and diversified system capabilities for highly complex and sophisticated communications system in support of the worldwide missions of the serviced activities.

- Performing system administration, database management, and provisioning of enterprise telephone switching systems, specifically including DIPS and associated VoIP platforms.

- Supporting and providing recommendations for establishing or improving the analog, digital, VoIP, and DIPS telecommunications systems supporting world-wide Department of Defense (DoD) and Agency network access requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

As required by 5 C.F.R. § 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. § 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.