Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret/SCI

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Public Trust/Other Required:
None

Job Family:
Network and Telecommunications

Job Qualifications:

Skills:
Audiovisual Equipment, Telecommunication Systems, Unified Communications, Video Teleconferencing Systems
Certifications:
None
Experience:
1 + years of related experience
US Citizenship Required:
Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Video Teleconference Technician for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Video Teleconference Technician, the work you'll do at GDIT will be impactful to the mission of our government customer. You will play a crucial role in delivering reliable classified and unclassified video teleconferencing that enables timely command-and-control, senior-leader collaboration, and mission-partner coordination.
• Support daily VTC and conference-room operations so customers can connect on schedule and focus on the mission instead of technology.
• Collaborate with customers, distant-end sites, and the AV/VTC team to schedule sessions, de-conflict rooms and bridges, and resolve issues before and during conferences.
• Drive on-time, high-quality connections by performing pre-conference tests, live monitoring, and rapid troubleshooting of hardware, software, and network problems.
• Utilize Cisco Unified Communications Manager (CUCM) to register and manage Cisco codecs, along with Poly, Microsoft Teams Rooms, conference bridges, control systems, and standard AV equipment to set up, operate, and maintain VTC suites.

WHAT YOU'LL NEED TO SUCCEED

Bring your video teleconferencing and end-user support expertise along with a drive for innovation to GDIT. The Video Teleconference Technician must have:
• Education: Associates of Arts/Associates of Science
• Experience: 1+ years of related experience
• Technical skills: VTC/AV equipment operation and troubleshooting; Cisco Unified Communications Manager (CUCM) and Cisco codec registration; Microsoft Office and Teams; basic networking and conference-room systems
• Security clearance level: Secret (higher clearance may be required depending on customer)
• US citizenship required
• Role requirements: On-site support; ability to work early mornings, evenings, or on-call as mission needs require; strong customer service and communication skills in a high-visibility environment

OWN YOUR OPPORTUNITY

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

#armajobs

The likely hourly rate for this position is between $102,000.00 - $138,000.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA VA Alexandria

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.