We are seeking an experienced Telco O2C and eCommerce UAT test Lead to be part of a global team.
Key Responsibilities:
A UAT engineer in the telecommunications sector must have specific knowledge of telco business processes and products, including:
Lead-to-Order (L2O): Managing customer leads, creating complex product bundles, generating quotes for telecommunications services, and automating order creation.
Lead continuous improvement initiatives, including automation, optimizing environments for operational stability, deep dives on incident reduction, and SLA improvement.
Order-to-Cash (O2C): Processing high volumes of customer orders, managing complex billing scenarios (like usage-based billing), credit checks, and ensuring accurate invoicing and revenue reconciliation.
System integration: The ability to test seamless data flow between various systems, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and billing systems. Planning and test strategy
Create UAT plans: Develop a comprehensive UAT strategy, including test plans, test scenarios, and scripts for the L2O and O2C systems.
Define acceptance criteria: Work with business analysts and product owners to establish clear, user-focused acceptance criteria for new features or system changes.
Manage test data: Coordinate the setup and management of realistic test data to simulate customer interactions, orders, and payments.
Location: Strictly 100% Onsite, Seattle
Basic Qualifications:
- Minimum 6 years of work experience. Specific knowledge of telco business processes and products, including
- Lead to Order L2O Managing customer leads, creating complex product bundles, generating quotes for telecommunications services, and automating order creation.
- Order to Cash O2C Processing high volumes of customer orders, managing complex billing scenarios like usage based billing , credit checks, and ensuring accurate invoicing and revenue reconciliation.
- System integration The ability to test seamless data flow between various systems, such as Customer Relationship Management CRM , Enterprise Resource Planning ERP , and billing systems. Planning and test strategy
- Create UAT plans Develop a comprehensive UAT strategy, including test plans, test scenarios, and scripts for the L2O and O2C systems.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/27/2026.
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Role LocationHourly Salary Range
California$65 to $75
Cleveland$65 to $75
Colorado$65 to $75
District of Columbia$65 to $75
Illinois$65 to $75
Maine$65 to $75
Maryland$65 to $75
Massachusetts$65 to $75
Minnesota$65 to $75
New York$65 to $75
New Jersey$65 to $75
Virginia$65 to $75
Washington$65 to $75
