Primary Location: United States (US) - Illinois - Moline
Function: Marketing and Sales (CA)
Title: Technology Specialist - Strategic Accounts Group - 124202
Onsite/Remote:Remote Position
This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.
Your ResponsibilitiesAs the
Technology Specialist within
Strategic Accounts Group (SAG), you will:
• Lead customer onboarding and implementation of John Deere Operations Center, ensuring proper account setup, machine connectivity, data integration, and system readiness.
• Provide training, coaching, and ongoing support to help customers and SAG team members confidently adopt and utilize Operations Center tools, features, and workflows, including ProService.
• Coordinate with other Deere functions to enable system changes required to meet the needs of the SAG customers account functionality
• Serve as a trusted advisor to customers, identifying opportunities to improve operational efficiency, productivity, and decision-making through connected technology solutions.
• Monitor customer adoption proactively addressing barriers and resolving issues to driving increased utilization.
• Serve as the voice of the customer within John Deere Integrated Solutions Group (ISG), advocating for product enhancements, process improvements, and solutions that increase customer satisfaction.
VISA Sponsorship is NOT available for this position What Skills You Need- Working knowledge of digital construction technologies, including telematics and machine connectivity.
- Proven customer-facing experience delivering training, consulting, implementation, or technical support to customers with varying levels of technology proficiency.
- Excellent communication, problem-solving, and relationship-building skills, with the ability to translate technical concepts into practical business value for customers.
- Ability to manage multiple customer implementations and priorities, while maintaining a high level of customer satisfaction and attention to detail.
- Ability and willingness to travel up to 50%
What Makes You Stand Out - Experience with John Deere Operations Center, Precision Construction, SmartGrade™, JDLink™, or other connected construction technology solutions.
- Knowledge of construction workflows, including earthmoving, grading, site development, paving, utility installation, production measurement, and project tracking.
- Experience analyzing and utilizing equipment, productivity, and telematics data to improve customer performance and operational efficiency.
- Background in training, customer success, or technology adoption, with a demonstrated ability to drive long-term customer engagement and utilization.
EducationIdeally you will have a degree or equivalent related work experience in the following:
- Bachelor's Degree in Engineering/Technology, Business/Management, Marketing, or Education ora related area of study or equivalent experience
What You'll GetAt John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:
- Flexible work arrangements
- Highly competitive base pay
- Savings & Retirement benefits (401K and Defined Contribution)
- Healthcare benefits with a generous company contribution in the Health Savings Account
- Adoption assistance
- Employee Assistance Programs
- Tuition assistance
- Fitness subsidies and on-site gyms at specific Deere locations
- Charitable contribution match
- Employee Purchase Plan & numerous discount programs for personal use
- Vacation and Holiday Pay
$77,628.00 - $116,436.00 + Benefits
Follow this link to learn more about our Total Rewards Package https://bit.ly/3XCd8fL
Must be 18 years of age or older to apply
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
