Bank of America Corporation

Technology Services Lead

Bank of America Corporation$92K — $160K *
Plano, TX 75025In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years of related experience required
  • Expertise in PostgreSQL / CockroachDB
  • Experience with replication, clustering, and data modeling
  • Strong skills in performance tuning and query optimization
  • Proficient in Python and shell scripting for automation
  • Knowledge of cloud platforms: AWS, Azure, GCP
  • Understanding of backup, recovery, and high availability architecture

Responsibilities

  • Manage and prioritize multiple team tasks and assignments
  • Act as point of escalation for high-priority incidents
  • Perform responsibilities of team members as needed
  • Establish alerts, monitoring, and dashboards for projects
  • Assist with resource interviews and onboarding
  • Conduct compliance activities and access reviews
  • Create and manage on-call rotation and support schedules
  • Administer PostgreSQL / CockroachDB production environments
  • Design and implement clusters for scalability and fault tolerance
  • Optimize database performance through query tuning and indexing
  • Monitor performance and conduct capacity planning
  • Troubleshoot database issues, ensuring minimal downtime
  • Implement security controls for database access and encryption
  • Develop automation scripts for database maintenance and monitoring

Benefits

  • Access to paid time off
  • Industry-leading benefits
  • Resources and support for employee impact
  • Opportunities for contributions to business and community growth
Full Job Description
Job Description:

Position Summary:
This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. Experienced PostgreSQL / CockroachDB Database Administrator with strong expertise in designing and managing highly scalable, distributed database systems. Proven ability to implement geo-distributed and hybrid clusters, replication, and performance tuning strategies, along with advanced troubleshooting and automation using Python and shell scripting. Adept at optimizing database performance, ensuring high availability, and supporting mission-critical applications in enterprise environments.

Responsibilities:

  • Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
  • Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
  • Performs all responsibilities of team members from applicable teams
  • Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
  • Participates and helps with resource interviews and onboarding processes
  • Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
  • Creates the on call rotation schedule and ensures support for off hours, weekends, and release windows
  • Administer and maintain PostgreSQL / CockroachDB production environments, ensuring high availability, scalability, and reliability.
  • Design and implement PostgreSQL / CockroachDB clusters and replication, enabling horizontal scalability and fault tolerance.
  • Define efficient data models and schema designs aligned with application requirements and performance goals.
  • Optimize database performance through query tuning, indexing strategies, and execution plan analysis.
  • Monitor system performance and conduct capacity planning to support growing workloads.
  • Troubleshoot and resolve database performance issues, replication errors, and production incidents, ensuring minimal downtime. Manage backup, recovery, and disaster recovery processes to ensure data integrity and business continuity.
  • Implement and manage PostgreSQL / CockroachDB security controls, including authentication, authorization, and encryption.
  • Develop and maintain automation scripts using Python and Shell scripting to streamline database maintenance, backups, and monitoring.
  • Perform database upgrades, migrations, and cluster expansions with minimal impact on production systems.


Required Qualifications

  • 8 years of job related experience required
  • Databases: PostgreSQL / CockroachDB
  • Key Concepts: Replication, Observability & AIOps, Clustering, Data Modeling
  • Performance: Query Optimization, Indexing, Capacity Planning, Tuning
  • Automation: Python, Shell Scripting
  • Platform: Linux/Unix
  • Cloud: PostgreSQL / CockroachDB Atlas on AWS, Azure, & GCP
  • Other: Backup & Recovery, Security, High Availability Architecture


Desired Qualifications

  • Financial industry experience desired .


Skills:
  • Collaboration
  • Influence
  • Production Support
  • Risk Management
  • Solution Design
  • Analytical Thinking
  • Architecture
  • Innovative Thinking
  • Result Orientation
  • Stakeholder Management
  • Adaptability
  • Automation
  • DevOps Practices
  • Project Management
  • Solution Delivery Process


Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)

Pay and benefits information

Pay range

$92,100.00 - $160,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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