Salary: $73,073.00 - $146,059.00 Annually
Location : City Hall, 900 East Broad Street, Richmond, VA
Job Type: Full-Time Permanent
Remote Employment: Flexible/Hybrid
Job Number:Department: Information Technology
Opening Date: 06/30/2026
Closing Date: 7/17/2026 11:59 PM Eastern
The City of Richmond Department of Information Technology is seeking a highly skilled Technology Engineer/Administrator. The incumbent will be assigned to End-User Services, as a IT Asset Management Administrator. Position performs various IT asset administration duties related to the City of Richmond VA hardware, software, and service contracts. Administers systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements. Being an IT Asset Management Administrator ensures compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes.
Duties include but are not limited to DUTIES:- Technology Engineer/Administrator of on-premises version of System Center Suite which includes activities such as (but not limited to) installation, configuration, maintenance, updates, harden (STIG), administer, train, and document
- SCSM Branding, Customization, and Translating User Requirements into Functionality
- Develop, manage, and troubleshoot SCSM forms, client and UI scripts, business rules, and scheduled imports
- Configure and troubleshoot SAML single-sign on for SCSM authentication and identity management
- Candidate will work with a team of information systems integrators and developers to support intelligence content management, production, tracking, and dissemination activities
- Candidate will define, develop, and implement technological solutions to support process standardization and improvement efforts
- Knowledge Management activities
- Process improvement
- Maintain KM tools such as, but not limited to, SharePoint, SCCM, SCSM, Gridpro, itNetx, Provance, and local product creation/dissemination system
- Mitigation statements support with the Windows OS, Linux OS and Database
- Documentation to include quick reference/admin guides
- Other duties as required
Qualifications, Special Certifications and Licenses KNOWLEDGE, SKILLS, AND ABILITIES:- Considerable experience with asset inventory management
- IT asset discovery software
- Purchase order software
- Inventory catalog software
- Database administration, preferably SQL, MySQL or MariaDB; SolarWinds patching/upgrades
- Software license tracking
- Creating user and administrative documentation respective to SCCM, and SCSM and training users on site specific customizations and processes
- Demonstrated familiarity with creating SCSM workflows, dashboards, custom lists
- Proven ability to interact with, extract, and translate customer requirements into working solutions and perform daily, weekly, monthly checks and recommended maintenance on all ITAM resources
- Must be able to conduct training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc.)
MINIMUM TRAINING AND EXPERIENCE:- Bachelor's degree in computer science or related field
- Two years of journey-level professional systems and network engineering experience
- An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:- Preferred: SSL, CISSP, IAT, VPN, II, AWS, MCSE, ITIL, MCSA, CCNA
- Network + and/or CCNP (or in process of obtaining)
- PowerShell, C++, HTML. Python, JavaScript, SQL scripting
01
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
02
5-point veteran's must have been discharged under honorable conditions and had one of the following:Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
03
How many years of experience working in various database technologies?
- Less than two (2) years of experience
- Two (2) to four (4) years of experience
- Five (5) or more years of experience
04
How many years of experience working in IT asset management (ITAM) comprises practices and strategies for overseeing, managing, and optimizing company-owned IT systems?
- Less than two (2) years of experience
- Two (2) to four (4) years of experience experience
- Five (5) or more years of experience
05
How many years of experience do you have training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc)?
- Less than two (2) years of experience
- Two (2) to four (4) years of experience
- Five (5) or more years of experience
06
How many years of experience do you have providing end-user support for all PC based hardware, applications and services?
- Less than two (2) years of experience
- Two (2) to four (4) years of experience
- Five (5) years or more of experience
07
Do you have experience installing the SharePoint platform, integrating applications, and creating libraries?
08
How many years of experience do you have, while working as an Systems Engineer Systems Administrator adding users, controlling access to document libraries, and setting permissions?
- Less than two (2) years of experience
- Two (2) to four (4) years of experience
- Five (5) or more years of experience
09
Do you have experience performing maintenance on ITSM platforms, servers, and intranet
10
Do you experience troubleshooting and resolving SharePoint issues or malfunctions?
11
How many years of experience you have working in SCCM and/or SCSM as an administrator helping to maintain the system, managing windows and viability of underlying systems?
- Less than two (2) years of experience
- Two (2) to four (4) years of experience
- Five (5) or more years of experience
12
Do you have experience Leading the architectural design and implementation of Engineering develops and production IT infrastructure?
Required Question
