Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Play a key role in implementation of key federal health programs

• Build training and communications content for use by call center agents and other stakeholders

• Advise clients and internal stakeholders on impacts of business requirements

• Participate in requirements elicitation and elaboration meetings to further enhance technology requirements

• Develop innovative new capabilities to meet business requirements utilizing industry best practices

• Contribute to business development opportunities including proposals, white papers, prototypes, and capture activities

What You Will Need:

• Bachelor's Degree

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST" Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

• Minimum 3 (THREE) years of professional work experience

• Experience working with federal health agencies, especially Health and Human Services, Health Resources and Services Administration (HRSA), and the Organ Procurement and Transplantation Network (OPTN

• Experience developing training plans, standard operating procedures, and communications for technology products

• Ability to translate implemented technology requirements into trainings

• Preference will be given to candidate's located within the DC Metropolitan area.

What Would be Nice to Have:

• Strong executive presence and communication skills

• Subject matter knowledge of federal health policy, technology environments, patient safety, and/or operating large contact centers

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend