6+ years in systems documentation and technical writing
Bachelor's degree in Information Systems, IT, Computer Science or related fields
Strong research, analytical, and detail-oriented skills
Proven ability to explain complex technical concepts
Experience collaborating with engineers and software developers
Excellent technical writing and verbal communication skills
Proficient with MS Office or Google Docs
Responsibilities
Create and maintain technical documents including user guides and product specifications
Translate developer documentation into accessible technical content
Collaborate with technical experts for accurate information dissemination
Analyze and research complex technical subjects for clarity
Manage multiple documentation projects and meet tight deadlines
Ensure the documentation enhances user experience on digital platforms
Convey intricate technical details in an understandable format
Benefits
Flexible work hours
Professional development opportunities
Collaborative and innovative work environment
Health and wellness programs
Remote work options available
Full Job Description
Responsibilities
6+ years of proven experience in systems documentation to include source code, technical documentations including user documentation, how-to guides, integration guides, computer systems operation guides and product specifications that increase the experience of the digital platform.
Translate Developer documentation into a technical document for all to understand.
Bachelor's degree or higher in Information Systems, Information technology, Computer Science or related disciplines.
Experience working with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate and easy to understand.
Understand and explain complex technical concepts.
Strong research and analytical skills and very detail oriented.
Ability to undertake multiple projects and deliver on tight deadlines.
Excellent technical writing skills and verbal communication skills.
Good working knowledge of MS Office or Google Docs.
