Job SummaryUnder general supervision, this position participates with management and engineering/scientific teams to establish objectives, plans, and timelines for the development of comprehensive technical documents such as procedure manuals, operational specifications, training manuals, presentations, articles and related technical publications. Reviews document specifications and may negotiate specifications with customer(s). Coordinates with their supervisor to ensure final document(s) clearly and effectively communicate the technical information and data to the customer's targeted audience(s). Provides input in the development of and monitors the implementation of technical documentation policies, practices, and standards. May provide details on technical documentation to their supervisor and may participate with technical team(s) to resolve technical/operational issues. Functions in a mid-level role and may provide guidance to professionals or peers. May make recommendations to management on short and long term planning.
DUTIES & RESPONSIBILITIES:- Under general supervision, coordinates with assignments to determine appropriate timelines, content, and format for the development of comprehensive engineering/scientific technical documents.
- Under general supervision, develops detailed plans, statements of work, cost estimates and proposals for technical document production.
- Under general supervision, coordinates aspects of preparing technical documents, including editing, to meet specified content and deadlines, including changes/modifications.
- Under general supervision, coordinates the identification, accumulation, and analysis of appropriate technical information and data, including interviewing technical experts, observing processes, and researching and analyzing technical data and publications.
- May participate with engineering/scientific teams to resolve technical/operational issues.
- Serves as a specialist to management and customer by participating in technical documentation reviews and making customer related presentations as required.
- Under general supervision, may coordinate reproduction, release, distribution, and appropriate storage of documents.
- May represent the organization as a secondary or alternate contact on assigned project(s).
- May recommend new and/or modifications to documentation policies and procedures.
- May provide guidance in the document security classification process.
- May provide guidance and training to teams of experienced technical professionals.
- Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
- Expected to work in a safe manner in accordance with established operating practices and procedures.
- Additional Functions Other duties as assigned or required.
Job Qualifications- Typically requires education or formal training equivalent to the completion of an associate's degree in a related discipline and six or more years progressive experience in a technical field. May substitute equivalent professional experience in lieu of education/training.
- Two or more years of management/customer interface is a plus.
- Equivalent experience may be substituted in lieu of education/training.
- Experience creating IETMs (Interactive Electronic Technical Manuals) for the military is highly desired.
- Experienced in developing XML-based technical documentation for aerospace and defense applications, with expertise in S1000D specifications and Interactive Electronic Technical Manuals (IETMs).
- Experience with S1000D is highly desired, particularly in the creation and management of structured technical documentation in compliance with aerospace and defense standards.
- Must demonstrate a comprehensive and thorough understanding of the engineering/scientific principles underlying the technology and a comprehensive and thorough understanding of technical document preparation.
- Must have excellent working knowledge of the development of technical manuals and documentation, including editing and choice of media.
- Must also have excellent working knowledge of computer-based tools in the production of technical documentation.
- Must possess:
- The ability to develop, acquire, interpret and communicate engineering/scientific technical data;
- The ability to develop and communicate new concepts and apply them accurately throughout an evolving environment;
- The ability to maintain the confidentiality of sensitive information;
- The ability to organize, schedule and coordinate work phases and determine the appropriate approach at the task or project level;
- Leadership and organization skills in order to work with management and customers and represent the organization; and,
- The ability to identify issues and develop advanced solutions to a variety of complex technical and administrative problems.
- Ability to work both independently and lead in a team environment is essential as is the ability to work extended hours and travel as required.
- Ability to obtain and maintain a DoD security clearance is required
- Must be customer focused and able to work on a self-initiated basis or in a team environment and able to work extended hours and travel as required.
