Technical Writer

Constellation Inc

$90K — $110K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • U.S. citizen capable of passing a background investigation
  • Bachelor's degree in Business, Public Policy, Political Science, or related field
  • 2+ years of experience as a Business or Technical Writer or similar role
  • Skilled in gathering and documenting business requirements from diverse stakeholders
  • Proficient in utilizing process mapping tools, flowcharts, or workflow diagrams
  • Strong analytical, communication, facilitation, and problem-solving skills

Responsibilities

  • Conduct organizational studies and evaluations to improve operational efficiency
  • Develop process and procedures, including operations manuals and program guidance documents
  • Support project meetings and manage program taskings, preparing relevant presentations
  • Assist in designing and developing program plans, examining risks and constraints
  • Create engaging security program content for various media formats
  • Maintain and update program documentation, ensuring accuracy on SharePoint sites

Benefits

  • 401(k) with matching
  • Comprehensive dental and vision insurance
  • Flexible scheduling options
  • Employee assistance program for personal support
  • Paid time off for work-life balance
  • Professional development assistance for career growth
  • Flexible spending account options for healthcare expenses
  • Health and life insurance coverage
Full Job Description
Pay: $90,000.00 - $110,000.00 per year

Job description: Technical Writer
Constellation is seeking a Technical Writer to conduct organizational studies and evaluations, develop process and procedures, conduct research work for simplification and recommendation analysis, measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Elicit, collect, and collate client requirements to draft statements of work, project plans, and / or statements of needs.

Key Responsibilities:
  • Provide professional-level skillsets in technical writing, research and analysis, policy drafting, standard operating procedures, program guidance documents, "How To" guidance documents, tasker management and executive correspondence management.
  • Assist with developing security program documents that will require subject matter research, formulation of arguments, consideration of opposing views, statements of fact, accurate and timely data, graphic displays of data, and formulation of recommendations.
  • Provide support for project meetings, events, manage program taskings, and prepare presentations in support of project needs and taskings.
  • Assist the client with designing and developing program plans and implementation plans, examining and documenting risk factors, identifying program dependencies, documenting constraints that affect the development of an initiative, and tracking and reporting program metrics.
  • Create security program content to be utilized in video, photography, news articles, illustrations, and sound work products to support client communication practices.
  • Assist with developing documentation and collect data that supports program goals and objectives; update security information on organization SharePoint sites.
The ideal candidate must have the following experience, background, and credentials:
  • Be a U.S. citizen able to pass a background investigation by the client agency
  • Bachelor's degree (BA/BS) in Business, Public Policy, Political Science, or a related field.
  • 2+ years of experience as a Business or Technical Writer, Business Requirements Analyst, Functional Analyst, or similar role supporting policy writing and development, process documentation and communications.
  • Experience gathering, documenting, and managing business and functional requirements from diverse stakeholders.
  • Strong analytical, communication, facilitation, and problem-solving skills with the ability to translate business needs into clear technical requirements.
  • Experience documenting business processes using process mapping tools, flowcharts, or workflow diagrams.

Job Type: Full-time
Work Location: Hybrid

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

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