Technical Writer (Cambridge, MA)

The Technical Writer plays a crucial role in producing precise and comprehensive documentation for a wide range of medical devices and solutions. This role will be responsible for creating customer-facing product documentation for Philips Patient Monitoring products. You will work closely with product development teams, engineers, localization engineers, other technical writers and the regulatory and quality teams, to ensure that documentation meets project plan requirements.

Your role:

• Developing clinical user and/or installation and service documentation for patient monitoring products:
  • Instructions for Use and online help systems
  • Installation, Configuration and Service guides
  • Technical Data Sheets
  • Installation Notes/Quick Guides
  • Errata/Addenda, as appropriate
• Preparing documentation plans from engineering documentation, field requirements and/or customer requirements.
• Participating in cross functional teams to represent documentation status and deliverables; provide input to program schedules and milestones.
• Adhering to Philips templates and processes to ensure quality and consistency of deliverables.
• Working with external vendors (e.g. Translation, Printer) through the documentation development lifecycle.

You're the right fit if:

• You’ve acquired 2+ years of experience as a technical writer, and have developed or updated user documentation for a global audience using engineering specifications and/or regulatory requirements as design inputs.
• Your skills include:
  • Strong writing and communication skills and the ability to explain complex concepts clearly.
  • You have experience with authoring tools: content management documentation platforms (Schema ST4 is a plus) and Adobe FrameMaker (preferred).
  • Familiarity with AI tools in documentation creation (a plus).
• You have a Bachelor’s degree (ideally in Technical Writing) or equivalent combination of education and 6+ years of above related experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You have experience working within a matrix organization, where key stakeholders and subject matter experts are geographically distributed, is preferred. Experience in a regulated industry is preferred.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

The pay range for this position in Cambridge, MA is $101,000 to $160,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found . 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Cambridge, MA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.