Job DescriptionSAIC is seeking an
Intermediate Technical Writer/Editor with a technical background (e.g., engineering, software development, or software testing) to maintain a variety of project documents. These documents include, but are not limited to, Test Plans (TPs), Test Procedures (TPRs), Test Reports (TRs), How-to-Guides (HTGs), System User Manuals (SUMs), and Installation and Configuration Procedures (ICPs).
This role will also involve updating and maintaining a software requirements database to include requirements tracking, issue documentation, and status updates, as well as generating reports to support decision-making related to software development and support activities.
This is a
HYBRID/REMOTE role based in
San Diego, CA, and candidates must be local to the area. MUST be able to travel up to 10% throughout the year.
JOB DUTIES:- Develop, write, and edit technical documentation such as test plans, user guides, manuals, installation/configuration procedures, and other relevant materials to support the development, deployment, and maintenance of software systems and related hardware.
- Collaborate with software developers, system engineers, testers, and other technical staff to gain a deep understanding of complex technical concepts and ensure accuracy and clarity in all documentation.
- Apply writing and editing skills to translate technical information into clear, concise, and user-friendly documentation aimed at both technical and non-technical audiences.
- Maintain configuration management processes for version-controlled documents and digital repositories. This includes uploading, submitting, reviewing, routing, publishing, and archiving artifacts.
- Utilize Jira and Confluence, or similar tools, for tracking requirements, issue management, and generating project reports.
- Analyze and organize raw technical data to structure documentation that effectively communicates technical concepts in an accessible way.
- Coordinate across departments and teams for input and validation of technical content to produce high-quality deliverables that meet requirements.
- Maintain and enforce compliance with document security protocols, including handling and safeguarding Controlled Unclassified Information (CUI) or classified material as appropriate.
- Support the lifecycle of software release documentation by preparing distribution packages using specified software tools and formats.
- Maintain and regularly update the Integrated Master Schedule (IMS) to track project deliverables, deadlines, and interdependencies, ensuring alignment with program goals and timelines.
- Collaborate with cross-functional teams to gather input, identify task progress, and address schedule risks or delays to support seamless project execution and reporting.
QualificationsREQUIREMENTS:- Bachelors Degree preferably in Engineering, computer science, or a technical field with 3 years of relative experience in a technical environment or software engineering.
- Must be a U.S. Citizen.
- Must have an Interim Secret to start.
- Must be able to obtain a Secret Clearance after start.
- At least 1 year of experience with Jira and Confluence, including creating and updating tasks, tracking issues, report generation, and maintaining project data.
- Familiarity with software development principles, testing processes, and/or systems engineering.
- Working experience with computer systems, tools for document versioning or repository management, and creating artifacts for various documentation deliverables.
- Cross-Functional Collaboration: Demonstrated experience working in customer environments, coordinating and collaborating with multi-disciplinary teams, including other contractors.
- Technical Writing Skills: Ability to independently develop, review, and revise technical and administrative documents, organize raw input, and adapt documentation for various audiences and stakeholders.
DESIRED SKILLS:- Additional experience within Software Development Life Cycle (SDLC) environments.
- Demonstrated ability to document software testing processes, quality assurance workflows, or technical troubleshooting guides.
- Strong analytical skills, with the ability to break down complex systems and processes into clear and concise documentation.
- Familiarity with version control and ticketing systems.
- Proven ability to manage multiple documentation projects simultaneously and meet deadlines in a fast-paced, dynamic work environment.
- Demonstrated initiative, strong problem-solving skills, and a positive, solutions-focused work ethic.
- Demonstrated ability to produce clear, concise, and engaging technical content with exceptional attention to detail, adhering to industry-standard writing practices, including AP style guidelines.
