Public Service Enterprise Group (PSEG)

Technical Training Manager Utility

Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Safety, Training, or Operations, or 10 years of equivalent management experience.
  • 7 years of indirect supervisory or 5 years of direct supervisory experience.
  • Strong understanding of PHMSA OQ regulations (49 CFR 192/195) and qualification standards.
  • Proficiency in Microsoft 365 and other computer applications.
  • Excellent analytical, oral, and written communication skills.
  • Valid driver's license with up to 30% travel requirement.

Responsibilities

  • Manage the complete lifecycle of the Operator Qualification program from scheduling to compliance verification.
  • Ensure alignment of qualification processes with PHMSA regulations and internal policies.
  • Track and report on OQ metrics like completion rates and compliance gaps.
  • Identify and mitigate risks related to operator competency and qualification expiring.
  • Lead, coach, and manage performance of the OQ evaluators team.
  • Set team goals and KPIs to maintain high-quality evaluations.
  • Coordinate workloads to meet the annual completion target of approximately 900 operator qualifications.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Generous paid time off and holidays.
  • Employee assistance programs.
  • Professional development opportunities and tuition reimbursement.
Full Job Description
Requisition: 83996

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 121,200 - $ 199,200

Work Location Category: Hybrid

Job Summary

At this time, only current PSEG employees are being considered.

PSE&G is seeking a Technical Training Manager for leading and managing PSE&G's end-to-end Operator Qualification program within the Centralized Services Technical Training Support team in Edison NJ. This role oversees a team of OQ evaluators who conduct approximately 900 operator qualifications annually, ensuring continuous compliance with PHMSA 49 CFR 192/195 requirements and alignment with company standards.
The manager is accountable for resource planning, scheduling, qualification record management, performance reporting, and continuous improvement of OQ processes. The role partners closely with Gas Operations, Regulatory, Safety, Compliance, and Technical Training stakeholders to maintain audit readiness, update qualification content, and support workforce competency across the gas organization.

Job Responsibilities

  • Manage the full lifecycle of the Operator Qualification program, including scheduling, evaluation, recordkeeping accuracy, and compliance verification.
  • Ensure all qualification processes align with PHMSA regulatory requirements, internal policies, and industry best practices.
  • Track and report key OQ metrics such as qualification completion rates, compliance gaps, evaluation consistency and auditor feedback.
  • Identify and mitigate risks related to operator competency, qualification expirations, and regulatory exposure.
  • Provide daily leadership, coaching, and performance management for the team of OQ evaluators.
  • Establish clear team goals, KPIs, and operational expectations to ensure high-quality, consistent evaluations.
  • Coordinate workload distribution to ensure timely completion of approximately 900 operator qualifications annually.
  • Foster a culture of continuous learning, collaboration, and accountability.
  • Review, refine and improve OQ procedures to enhance efficiency, consistency, and regulatory alignment.
  • Serve as the primary point of contact for qualification schedules, operator status updates, and OQ program requirements.
  • Prepare documentation and lead discussions during regulatory audits, internal reviews, and compliance assessments.
  • Partner with Technical Training, Gas Operations, Regulatory, Safety, and Compliance teams to update qualification content in response to regulatory changes, technology updates, or operational needs.
  • Build and maintain strong relationships with field leadership to ensure alignment between qualification processes and operational requirements.


Job Specific Qualifications

  • BA or BS in a related field (e.g. Engineering, Safety, Training, Operations) OR High School Diploma/GED plus a minimum of 10-years of equivalent management experience.
  • 7 years of indirect supervisory experience or 5 years of direct supervisory experience.
    Strong knowledge of PHMSA OQ regulations (49 CFR 192/195) and industry qualification standards.
  • Skilled in computer applications, including Microsoft 365.
  • Excellent analytical skills with the ability to create and present detailed reports.
    Strong oral and written communication skills.
  • Must possess and maintain a valid driver's license
  • Travel up to 30% as needed

Desired:
  • Master's Degree in Education or Industrial System / Instructional Design
  • Project Management Professional certified
  • Experience in Learning Management System use and performance data management / reporting
  • Lean Six Sigma Green Belt or other process improvement experience


Some positions at PSEG require access to information covered by the Department of Energy's regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG's drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.

About Public Service Enterprise Group (PSEG)

PSEG is a diversified energy company. Established in 1903, the company has long had a key role in fueling New Jersey's economy and supporting the state's quality of life. Public Service Electric and Gas (PSE&G) is New Jersey's largest provider of electric and gas service – serving 2.2 million electric customers and 1.8 million gas customers or nearly three out of every four people in the state. PSEG also owns and operates a diverse fleet of power plants with more than 13,000 megawatts of generating capacity located primarily in the Mid-Atlantic and Northeast regions and has solar energy facilities throughout the United States. Another member of the PSEG family of companies, PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1 million customers. PSEG has approximately 12,700 employees, who are carrying forward a proud tradition of dedicated service over more than 100 years.

Public Service Enterprise Group (PSEG) Careers

Join the dynamic team at Public Service Enterprise Group (PSEG), a leading integrated energy company with a proud history and a promising future. At PSEG, we are committed to innovation, leadership, and sustainability, making it an ideal place for professionals looking to make a significant impact.

Work You’ll Do

Embark on a fulfilling career journey with PSEG and be part of a culture that values diversity, leadership, and professional growth. Our team is dedicated to transforming the energy sector through innovative solutions and sustainable practices.

Explore Job Opportunities

PSEG offers a wide range of job opportunities across various disciplines. Whether you're a seasoned professional or a recent graduate, PSEG provides the perfect platform to enhance your skills and advance your career. Explore positions in engineering, customer service, IT, and more, where you can contribute to groundbreaking projects and initiatives.

Internship Programs

Kickstart your career with PSEG’s internship programs. Gain hands-on experience, work with seasoned professionals, and develop skills that will set you apart in the job market. Our internships offer a unique insight into the energy industry and provide a pathway to future employment opportunities within the company.

Benefits and Growth

At PSEG, we believe in nurturing our team's potential by offering competitive benefits, extensive diversity training, and opportunities for career advancement. We support our employees' professional and personal growth through continuous learning and leadership development programs.

Join Our Team

We are hiring! Search open positions that match your skills and interests. PSEG is looking for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company that is dedicated to your growth and success.

Networking and Professional Development

Enhance your career through PSEG’s robust professional networking opportunities. Connect with industry leaders, participate in seminars and workshops, and collaborate with a team that’s at the forefront of the energy sector’s transformation.

Stay Connected

Keep up to date with the latest at PSEG: - **Career Tips**: Get insider perspectives and industry-leading insights you can put to use today—all from the people who work here. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Public Service Enterprise Group (PSEG). Join PSEG and be part of a company that’s powering progress and empowering your future.
Learn more about Public Service Enterprise Group (PSEG)
Size
12,684 employees
Market Cap
$30.3 billion
Industry
Net Income
$1.9 billion
Founded
1903
5 Year Trend
+1.6%
Revenue
$9.6 billion
NASDAQ

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