This position reports to:Global Training Manager
The work model for the role is: Hybrid, Richmond, VA
Your role and responsibilities In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commissi on , servic e , and maintain Critical Power systems professionally and safely. Your focus will be the HiPerGuard MV UPS, UPS, STS, PDU, PCS and Battery Systems. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.
You will be mainly accountable for:
- Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
- Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
- Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
- Facilitating in course administration through making arrangements and answering inquiries and proposals for training courses.
Qualifications for the role- Bachelor degree in Electrical Engineering or related fields preferred PLUS 3 years experience in service operations, training, engineering or testing
- Experience in the critical power field with roles in Training, Service, R&D, or Sales. Hands-on experience with power protection equipment is desirable.
- Further education in adult teaching is preferred
- You enjoy facilitating adult learning and communication. You possess a self-motivated mindset and solid communication skills
- Ability to travel up to 20% (mainly domestic)
- This position must be based in or near to Richmond, VA
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
ABB Benefit Summary for eligible US employees:[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more.
Health, Life & Disability- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Paid Parental Leave
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time offABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
Ready to make an impact?
Apply today or visit
https://www.abb.com to learn more about the impact of our solutions across the globe.
