Role Overview:
The Technical Talent Acquisition Partner will help Genesys compete for high-impact technical talent. This role combines technical recruiting expertise, proactive sourcing, and AI proficiency to identify and engage talent across product engineering, professional services, and IT. You will partner with technical leaders to turn complex hiring needs into focused talent strategies, using market intelligence and recruiting data to influence decisions. This is an opportunity to shape how Genesys finds and attracts the technical talent building the future of our cloud and AI-powered customer experience solutions.

Key Responsibilities:

• Own end-to-end recruiting strategies for technical roles across North America

• Build high-quality technical talent pipelines through proactive sourcing, talent mapping, referrals, professional communities, and targeted outreach

• Source passive candidates using Boolean search, Findem.ai, LinkedIn, talent databases, social platforms, and other advanced sourcing techniques

• Apply AI tools to improve talent research, sourcing, market mapping, candidate engagement, and recruiting productivity

• Partner with technical leaders to define talent profiles, advise on market conditions, and develop strategies for difficult-to-fill roles

• Use recruiting analytics, pipeline data, and market intelligence to identify gaps and continuously improve hiring outcomes

• Deliver a compelling candidate experience that helps Genesys attract highly sought-after technical talent

Required Qualifications:

• 3+ years of technical recruiting experience, including proactive sourcing and hiring of passive candidates

• Recruiting experience within a SaaS company or comparable cloud software environment

• Proven experience sourcing, engaging, and hiring specialized AI talent

• Proven experience hiring across software engineering, cloud, data, product, or related technical disciplines

• Proficiency with AI tools and their practical application to recruiting, sourcing, research, or talent intelligence

• Strong expertise in Boolean search, LinkedIn, talent mapping, social sourcing, and targeted candidate outreach

• Proven ability to partner with technical leaders and influence recruiting strategy and hiring decisions

• Experience using applicant tracking systems, recruiting analytics, and pipeline data to manage hiring activity

• Strong communication, judgment, and commitment to inclusive recruiting practices

Preferred Qualifications:

• Advanced expertise in technical talent intelligence, competitor mapping, and passive candidate research

• Experience evaluating or adopting AI-enabled recruiting and sourcing tools

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

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Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.