Technical Solutions Consultant (Pre/Post Sales)

Skimmer

$90K — $120K *
US-AnywhereRemote in Austin, TX
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Solutions Consulting, Sales Engineering, or Technical Consulting for B2B SaaS products
  • Experience with both pre-sale and post-sale customer lifecycles
  • Strong communication skills for diverse audiences
  • Proficiency in AI tools, preferably Claude, for operational efficiency
  • Hands-on experience in APIs, integrations, and system architecture design
  • Ability to manage multiple stakeholder relationships
  • Familiarity with the needs of trade businesses and vertical SaaS benefits.

Responsibilities

  • Collaborate with AEs to conduct technical discovery for enterprise accounts
  • Deliver customized demos for PE-backed and large-scale pool organizations
  • Transform technical details into engaging narratives for stakeholders
  • Manage RFP/RFI responses to speed up sales cycles
  • Assess complex integrations and propose suitable solutions
  • Create proof of concepts to demonstrate value quickly
  • Design scalable solutions based on customer needs
  • Advise on appropriate reporting strategies that ensure flexibility.

Benefits

  • Competitive base pay with bonus potential
  • Comprehensive medical, dental, and vision plans at no cost for employees and partial for dependents
  • Strong company culture emphasizing collaboration and continuous improvement
  • Immediate access to a 401(k) plan with company matching
  • Flexible paid time off policy requiring a minimum of 10 days
  • 12 weeks paid parental leave for birthing parents and 6 weeks for partners
  • Remote work opportunities
  • Robust learning and development budget
  • Dedicated manager for employee development.
Full Job Description
Technical Solutions Consultant (Pre/Post Sales)

About the Role:

We are hiring a Technical Solutions Consultant to drive our enterprise motion as we move up-market. This role is central to winning larger pool pros and PE-backed companies, supporting our Revenue and Customer Success teams by ensuring successful solution design, onboarding, and adoption for our most complex and high-value customers.

Reporting to our VP, Revenue, you will act as a trusted technical advisor for enterprise prospects, translating complex business needs into scalable solutions. Your primary KPI will be increasing our win rate and market share within the enterprise segment.

What You'll Do:

Pre-Sales & Revenue Support
  • Partner with AEs to lead technical discovery for enterprise accounts, aligning sophisticated workflows and data requirements with platform capabilities
  • Deliver tailored demos and deep-dive solution sessions for PE-backed companies and large-scale pool organizations
  • Translate APIs, integrations, and data flows into compelling, outcome-driven narratives for technical and non-technical stakeholders
  • Own RFP/RFI responses and technical validation to accelerate deal cycles
  • Evaluate complex integrations (e.g., NetSuite, Sage etc) and guide solution approach, tradeoffs, and risk
  • Build PoCs that prove value quickly and de-risk adoption

Solution Architecture & Data Strategy
  • Turn customer requirements into scalable, real-world solution designs
  • Define clear boundaries between out-of-the-box capabilities and custom work
  • Scope data migrations (historical data, deduplication, rollups) with a focus on feasibility and speed-to-value
  • Advise on reporting strategies (dashboards, exports, APIs) that balance flexibility and scalability

Post-Sales & Expansion
  • Ensure a smooth handoff from sales to implementation for complex deals
  • Spot expansion opportunities by aligning new use cases with product capabilities
  • Guide customers toward deeper adoption and measurable ROI

Enablement
  • Diagnose technical issues to engage Engineering as needed
  • Build reusable demos, playbooks, and assets that reduce friction across the sales cycle
  • Enable Sales and CS with training and clear technical narratives
  • Partner with Product to surface gaps, trends, and customer feedback from the field
Your Impact:
  • Significantly move the needle on enterprise win rates and deal velocity through expert technical storytelling
  • Ensure seamless transition from sale to implementation across new product lines
  • Drive enterprise customer confidence in adopting bundled and embedded solutions across multi-regional operations
  • Influence product roadmap by surfacing real-world customer feedback and technical gaps
What you bring:
  • Demonstrated experience in Solutions Consulting, Sales Engineering, or Technical Consulting within B2B SaaS products, ideally supporting a vertical trade industry
  • Experience supporting both pre-sales and post-sales customer lifecycles
  • Strong ability to communicate technical concepts to both technical and non-technical audiences
  • Comfort with using AI (Claude preferred) to personalize information, scale operations, and build faster
  • Hands-on experience with APIs, integrations, and system architecture design
  • Proven ability to manage multiple stakeholders across Sales, Product, and Customer Success
  • Comfortable operating in fast-paced, evolving product environments
  • Understanding of the needs of trades businesses and the benefits of vertical SaaS solutions

You bring experience or solid exposure to our tech stack
  • We use HubSpot, Intercom (Fin), Nooks, and Attention across our CS/Revenue teams
  • Skimmer is built in C#, .Net, and MS SQL Server and runs on Azure
  • We integrate with Stripe & QuickBooks Pro

Nice to Have
  • Experience supporting multi-product or platform-based SaaS solutions
  • Familiarity with onboarding workflows, data mapping, or implementation processes
  • Prior exposure to usage-based or add-on product monetization models
Why Join Us:
  • Be part of building and scaling new product lines from the ground up
  • High visibility role with direct impact on revenue and product direction
  • Collaborative environment across GTM and Product teams
  • Opportunity to shape how solutions engineering evolves within the organization
Benefits
  • Competitive base pay + bonus potential
  • Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents')
  • Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
  • Immediate access to 401(k) with company match
  • Flexible PTO (MINIMUM of 10 days required every year)
  • 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
  • Remote work friendly
  • Comprehensive learning and development budget
  • A manager dedicated to your development


We also acknowledge that there is no "perfect" candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.

Skimmer has downtown office spaces in Austin, TX and Toronto, ON, and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto, or remote employees in the following states: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, and Virginia.

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