Full Job Description
Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in cooling infrastructure, specifically in startup, commissioning, and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.
What you’ll do:
• Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies
• Support training of site level technicians and customersregardinginstallation, commissioning, maintenance, and troubleshooting activities
• Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings
• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services
• Leveragepreviousexperience to help lead and develop high performing teams of technical professionals
• Manage and can complete daily operations of site personnel, chemistry, reporting,budgetand maintenance programs
• Maintainsestablishrelationships with Key Contacts
• Can perform most of the positions managed. Can troubleshoot systems,maintaininventory management, and perform system audits
• Communicate,reportand resolve issues with minimal support from Operations Management team
Position Details:
• Candidate must reside within a commutable distance of Monroe, LA
• Territory covers a 120-mile radius of Monroe, LA
• Targeted accounts are within the Global High Tech industry / Data Centers
• Overnight travel up to 15%
Minimum Qualifications:
• High School Diploma
• 3 years' experience in data center infrastructure or related with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
• Possess a valid driver's license and acceptable Motor Vehicle Record
• Immigration sponsorshipis not availablefor this role
Physical Requirements
• Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
• Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications
• Associate's degree
• Water treatment experience
• Proven track record in data center construction, startup, and operational support
• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation
• Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
• Experience working in a startup or fast-paced environment is a plus
Annual or Hourly Compensation Range
The total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.