Technical Sales Engineer

IMI plc

$85K — $90K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical, Industrial, or Electrical Engineering preferred.
  • Understanding of pneumatics, hydraulics, and electronics is desired.
  • Strong written and verbal communication skills with technical writing proficiency.
  • Proficient problem-solving and troubleshooting skills.
  • Ability to collaborate effectively within project teams and with customers.
  • Knowledge of manufacturing processes and geometric dimensioning and tolerancing.
  • Experience with ERP systems and Microsoft Office Suite.

Responsibilities

  • Develop and deliver accurate quotations for customer requests across product lines.
  • Research product information and delivery materials to support quotation accuracy.
  • Update and analyze quotations, tracking sample effectiveness and trends.
  • Provide technical assistance and product application support to customers and distributors.
  • Initiate and modify documentation for new quotes and margin analysis.
  • Gather market information for product improvement and maintain deviation schedules.
  • Communicate effectively with internal teams and external customers via various channels.

Benefits

  • Multiple health plan options including HMO, PPO, and High Deductible Health Plans.
  • 401K plan with immediate vesting and up to 6% matching contributions.
  • Generous parental leave policies with 14 weeks maternity and 4 weeks paternity leave.
  • Inclusive employee resource groups for community support.
  • Paid time off policies including inclusive holidays.
  • Career development opportunities through IMI's Catalyst Program.
  • Employer contributions to Health Savings Accounts and access to telemedicine services.
  • Mental health and wellness programs available for employees and their families.
  • Comprehensive voluntary benefits including identity theft protection and pet insurance.
  • Free financial advisory services and annual Employee Stock Purchase Plan options.
Full Job Description
Role Overview:

The Technical Sales Engineer works directly with distributors and end customers to develop and quote non-standard solutions using IMI products.

Work Environment: Machesney Parl, IL M-F Hybrid

Key Responsibilities:
  • Primary Responsibility is to satisfy any customer/distributor requests for quotes received across all product lines. Primary deliverable will be final quotations sent to distribution or to other internal sites within IMI.
  • Duties may require researching and understanding readily accessible information found in catalogs, ATP, and/or delivery materials.
  • Maintenance: Updating quotations, summary/trend analysis work such as sample effectiveness and quote summaries.
  • Provide technical assistance to customers/distributors requiring research or practical experience of product or application.
  • New and Maintenance: requiring the ability to carry out requests that will initiate or alter previously documented items such as previous quotes and margin analysis.
  • Technical: develop market information for product improvement, new product opportunities, etc. Author and maintain deviation schedules.
  • Informational: including gathering of information to enter into the customer database.
  • Communications: interact with internal and external customers through email, phone, and in-person meetings
  • Communications: partner with internal functions within IMI, including Quality, Customer Service, Production, and Engineering to provide customer solutions.
  • Perform other related duties as assigned.


Critical Competencies for Success:
  • Bachelor's degree in engineering required. Preference for Mechanical, Industrial, or Electrical Engineering.
  • Solid understanding of pneumatics, hydraulics, and electronics desired.
  • Effective written and verbal communication skills including presentations to customers, peers, and executives. Writes and communicates technical reports. Solid technical writing skills (procedures, reports, etc.)
  • Competent problem solving/troubleshooting skills.
  • Ability to operate effectively in the project team environment and communicate with Customers.
  • Understands manufacturing processes, geometric dimensioning and tolerancing.
  • Effective time management skills.
  • ERP system experience desired
  • Microsoft Office Suite and other productivity applications.


Pay range: $85k - $90k

Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs.

See below for a general overview of our amazing perks and benefits:
  • Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
  • Best-in-class 401K plan with zero vesting and up to 6% contribution matching
  • 14-week maternity leave at full pay (Adoption benefits are equivalent)
  • 4-week paternity leave at full pay (Adoption benefits are equivalent)
  • Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
  • PTO, encompassing inclusive holidays
  • Career Development opportunities (IMI's 'Catalyst' Program)
  • Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
  • Mental Health and wellness programs to support you and your family
  • Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
  • Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
  • Free financial advisors, webinars, and classes through Charles Schwab
  • Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health, Safety, and Environmental Duties - At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

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