THE COMPANY:RightCrowd is a dynamic and rapidly expanding company in the Physical Identity and Access Management (PIAM) industry, focused on providing cutting-edge solutions to enhance security and streamline access control processes for a diverse range of customers. As we continue to grow and establish our presence in the market, we are seeking an experienced Technical Project Manager to join our team. The ideal candidate will be based in the US.
JOB SUMMARY:As a Project Manager, you will lead multiple customer project engagements, working with external customers as well as internal teams to drive and manage the successful delivery of enterprise-wide customer solutions within budget. You will work as a part of a global project team driving projects throughout all project phases, including requirements gathering, solution design, development and implementation.
ESSENTIAL RESPONSIBILITIES AND DUTIES:- Ensure all members of a project team work collaboratively and individually to create the customer deliverables to meet the customer expectations and success criteria
- Full project life cycle ownership: Successful project delivery will include full implementation from initiation to deployment for multiple initiatives simultaneously.
- Developing and managing all aspects of projects including planning, external vendor relationships, communications, resources, budget, change, risks and issues
- Developing full-scale project plans and associated communications documents including project status reports and change requests. For Change Requests, manage and control change throughout the project and liaise with internal and external senior stakeholders as appropriate
- Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
- Prepare estimates and detailed project plan for all phases of the project
- Procure adequate resources to achieve project objectives in planned timeframes, within the constraints of the team and set expectations based on those constraints.
- Manage the day-to-day project activities and resources and chairs the project management team meetings, and customer meetings. Maintain regular customer meetings
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
- Report on project success criteria results, metrics, test and deployment management activities
- Demonstrate a functional acumen to support how solutions will address customer goals while maintaining alignment with industry best practices
- Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, and key stakeholders.
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards. Manage escalations, ongoing quality control, and participate in quality issue resolution
QUALIFICATIONS:
- 2-5 years of project management experience, including tracking and planning projects, PMP is a benefit
- 5+ years of experience working with business stakeholders within a cross-functional matrix environment
KNOWLEDGE/SKILLS/ABILITIES:- Bachelor's Degree in appropriate field of study or equivalent work experience
- Experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Tools: MS Project, JIRA, Confluence, Excel, Word and PowerPoint
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- A positive attitude, highly motivated, and keen to take personal responsibility for organizational goals
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above. 
