Job Overview

We are looking for a Technical Project Manager to join our Professional Services team. In this role, you will primarily focus on delivering seamless software implementations and integrations, while continuously expanding your expertise across our core applications (e.g., Harmony, CFD, ETD).

We are particularly excited to meet candidates with a Computer Science background who possess a keen interest in AI, prompt engineering, and interacting with AI agents. If you love bridging the gap between complex data systems and the future of automation, this role is for you. You will collaborate closely with clients, project managers, and internal product teams to bring robust technical solutions to life

Responsibilities

Implemenation & Integration

• End-to-End Delivery: Own and deliver implementations and integrations for at least one core application.
• Connectivity Set Up: Configure connectivity and integration frameworks within internal components (IC) and/or Adapters.
• Integration Pipelines: Coordinate transformer development based on Solution Design specifications, manage routing in IC, and enforce 4-eye checks prior to production deployment.
• System Configuration: Manage system configurations and static data setup across UAT and Production environments.
• Client UAT: Lead the UAT phase directly with customers-unilaterally identifying, investigating, and resolving issues alongside internal and external teams.
• Go-Live & Handover: Manage production migration, conduct "Day One" customer check-ins, and seamlessly hand over operations to support teams.
• Project Collaboration: Work effectively within a cross-functional project team (alongside Project Managers and Solution Designers) as well as internal connectivity, product, and dev teams.
• Project Hygiene: Maintain daily updates on projects and track change management via Jira to keep stakeholders aligned on risks and dependencies.

Innovation & Knowledge Sharing

• Continuous Learning: Actively participate in training to expand your capabilities across multiple application suites.
• AI Integration: Explore and advocate for ways to leverage AI, prompting, and agentic workflows to optimize our internal implementation processes.
• Team Collaboration: Engage openly and objectively in post-project retrospectives to drive continuous team improvement.
• L1 Escalations: Serve as a technical escalation point for designated project types and services.

Requirements

Technical Skills & Experience

• Educational Background: Degree in Computer Science, a related technical field, or equivalent practical experience.
• Data & Protocols: Solid understanding of data formats and protocols such as FIX, XML, or CSV.
• AI Curiosity: A strong interest in AI technologies, practical experience or experimentation with prompt engineering, and familiarity with interacting with AI agents.
• Process Mapping: Ability to define, map, and document detailed workflow processes.

Soft Skills & Core Competencies

• Customer-Centric: Strong customer-facing skills with the ability to deliver a positive client experience, whether leading the call or working behind the scenes.
• Problem Solver: A creative, analytical thinker who thrives on troubleshooting and resolving technical roadblocks.
• Organized & Efficient: Highly process-oriented with excellent time-management skills to meet critical project milestones.
• Communication: Exceptional verbal and written communication skills.
• Team Player: Highly responsive, collaborative, and engaged with internal project teams.

Location: New York, US
Salary: 75,000 - 90,000 USD / year

Our Benefits: Global vision, local impact

At OSTTRA, our benefits philosophy offers a market-competitive package that reflects our position as an industry leader. We want to ensure you feel valued, secure, and empowered wherever you are in the world.

Our approach is built on three core pillars:

• Global foundations: We provide a baseline of excellence across all our offices, focusing on comprehensive Health & Wellness, Financial Security, and Work-Life Balance. No matter your location, you are part of a culture that prioritizes your holistic well-being.
• Locally tailored: We benchmark in each market to ensure our packages are genuinely competitive where you live and work.
• Flexibility and growth: We empower you to work in a way that suits your life. This includes a hybrid working model, generous leave policies, and a commitment to your continuous professional development.

The Trust employee ownership plan

Every employee at OSTTRA is an owner, and a member of The Trust, our employee ownership programme. Our distinct culture encourages colleagues to think and act like owners and raise the bar constantly.

This plan reflects our belief that when we work together to build a stronger, more valuable organisation, then all colleagues should benefit from the value we create.