We are seeking a highly skilled Technical Project Manager to join our Delivery Team. In this role, you will be instrumental in ensuring the timely and successful deployment of our Hart solutions. This role will be the owner of our implementation projects - working closely with clients to set requirements, timelines, and clear expectations. You will also work closely with cross-functional teams, including engineering, quality assurance, and operations to drive project milestones and deliverables while maintaining high standards of quality and efficiency.
As the primary point of contact for client-facing implementations, the Technical Project Manager is responsible for planning, coordinating, and executing projects from kickoff through deployment. This includes managing resources, timelines, deliverables, and stakeholder communication to ensure
client satisfaction and on-time delivery.
Key Responsibilities:Project Management:
- Develop project scope, plans, timelines, and budgets for data implementation projects.
- Identify and manage project risks and issues and implement mitigation strategies.
- Drive project outcomes, ensuring projects are executed on schedule and within scope.
- Identify business requirements and translate them into actionable data implementation plans.
- Ensure project tracking tools are up-to-date and accurate to provide visibility into resource allocation and project status.
Stakeholder Management:
- Be the primary contact for the customer during the project.
- Collaborate with business units and functional teams to understand their data needs and requirements, project scope, objectives, and deliverables.
- Responsible for scheduling and leading project calls with clients and stakeholders.
- Communicate project updates, progress, and challenges to stakeholders in a clear and concise manner.
- Build and maintain strong relationships with internal and external stakeholders.
- Facilitate meetings and workshops to gather requirements and provide updates on data implementation projects.
Leadership and Collaboration:
- When necessary, facilitate coordination among technical teams, including developers, data engineers, and operations.
- Provide guidance, mentoring, and performance feedback to team members.
- Foster and promote a collaborative and results-oriented team environment.
- Evaluate project and team performance and identify areas for process improvement; implement best practices and lessons learned to enhance future project delivery.
Process Management:
- Maintain comprehensive project documentation, including project plans, weekly status reports, and change logs.
- Collaborate with senior management and key stakeholders of client organization to understand and define a robust data strategy and implementation roadmap.
- Oversee the implementation of data integration processes, including data extraction, transformation, and loading (ETL).
- Ensure compliance with data privacy and security regulations.
- Assist in the development and delivery of customer training activities and documentation.
Requirements
- Bachelor's degree in a relevant field (e.g., healthcare, business, information systems) or equivalent professional experience.
- 3-5 years of project management experience, preferably in the healthcare or health IT industry.
- Strong understanding of software development processes, technical architecture, and deployment methodologies.
- Experience leading implementation projects for healthcare clients, especially in interfacing or interoperability domains.
- Proficiency with project management tools.
- Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to anticipate and address potential issues proactively.
- Meticulous attention to detail and a commitment to delivering high-quality results.
- This role will require 25% travel within the US
