Globaledit is seeking an experienced Technical Project Manager to help drive development and innovation across our API, workflow automation and integrations work. You will focus on the underlying technology that supports Globaledit's creative work-in-progress products and services.

The successful candidate will have experience managing API integrations, defining technical workflows and working directly with customers to understand their needs. You will identify and document requirements, manage integration delivery, coordinate cross-functional development and clearly communicate with project stakeholders.
Responsibilities

• Liaise directly with customers to understand their workflows and translate their needs into clear technical requirements
• Manage integrations from initial scoping through development, testing, deployment and support
• Provide day-to-day direction to engineers developing integrations and related features
• Lead the integrations stream, helping define strategy, requirements, prioritization and roadmap
• Manage multiple integrations, external requests and support tickets simultaneously
• Define, execute and deploy integrations, API updates and related front-end changes
• Collaborate with Product and Design to ensure integrations are reflected within the broader user experience
• Lead technical communication with external integration partners
• Partner with Sales and Account Management to scope integrations for prospective and existing customers
• Design automated workflows that address bottlenecks in creative production
• Communicate project status, risks and mitigation plans to the broader team and executives
• Define software release scope and ensure releases meet agreed requirements
• Manage documentation, test cases, payloads and support materials
• Drive API-first best practices across the development, testing and deployment of integrations

Requirements

• 3+ years of experience in technical project management, integrations, implementations or a related role
• Experience working directly with customers to define workflows and technical requirements
• Strong understanding of RESTful APIs and system integrations
• Understanding of cloud infrastructure; AWS or Azure experience is preferred
• Familiarity with developer tools such as Postman, Swagger and Azure DevOps
• Understanding of security and authentication, including OAuth, API keys, tokens and data protection
• Ability to create clear customer-facing documentation for prospective and existing customers
• Ability to manage multiple projects, priorities and stakeholders
• Strong communication skills and the ability to independently manage client relationships

Nice to Have

• Experience building integrations using Zapier or a similar tool
• Experience working in a B2B SaaS or technology startup environment
• Photography, video production or creative technology experience
• Experience integrating with AI products
• Bachelor's degree in Computer Science, Mathematics or a related field

Benefits

The anticipated salary range for this role is $105,000 - $130,000 annually. Ranges are based on various factors, including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This role operates in a hybrid capacity, 3 days per week onsite in our studios in Tribeca, New York City.

We offer a competitive benefits package including major medical, dental, and vision insurance, FSA, as well as PTO, summer Fridays, and regular office events to celebrate our teams. Beautiful workspace which includes two patio decks and open gallery space.