Logistics Management Institute

Technical Program Operations Professional

Logistics Management Institute$100K — $160K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in technical project management, consulting, or a related field
  • Experience supporting government contracts and analyzing project data
  • Demonstrated ability to manage multiple project interdependencies and exercise critical thinking
  • Advanced proficiency in Microsoft Power Apps, Power BI, and other Office tools
  • Strong analytical and presentation skills tailored for varied audiences
  • Strong interpersonal skills including relationship building and emotional intelligence
  • Ability to thrive in fast-paced, autonomous, and collaborative virtual environments

Responsibilities

  • Support and oversee multiple stakeholders and project workstreams
  • Develop and report on integrated project plans and statuses
  • Communicate effectively with project teams and stakeholders
  • Resolve scheduling and operational issues while managing risks
  • Facilitate Agile/Scrum ceremonies and program meetings
  • Produce meeting minutes and status reports on program performance
  • Implement program strategies and support operational improvements

Benefits

  • Collaborative and dynamic work environment
  • Opportunity to work on high-priority federal modernization initiatives
  • Exposure to advanced project management tools and techniques
  • Flexible work arrangements to support a healthy work-life balance
  • Professional development opportunities including certifications and training programs
Full Job Description
Overview

LMI isseekingskilled and motivated Technical Program Operations Professionalsto support a high-priority modernization initiative fora federal client.This role sits within a dynamic program management office and requires someone who excels at organizing and standardizing the flow of information, managing project schedules and interdependencies, and delivering clear communication across a complex, multi-stakeholder environment.

The ideal candidate brings experience supporting federal government contracts, analyzing project data, tracking program activities, andleveragingmodern tools including Power BI, Power Automate, Power Apps, and AI/Machine Learning to streamline operations and enhance client visibility.We welcome applicants across a range of experience levels; responsibilities and scope will be calibrated to the selected candidate's background and qualifications.

Responsibilities
  • Work within the program management office to support and oversee multiple stakeholders, project workstreams, and schedule interdependencies
  • Develop,maintain, and report on integrated project plans, schedules, and status updates that provide leadership with clear visibility into program health
  • Effectively communicate with geographically dispersed project teams including subcontractors, subject matter experts, and client personnel
  • Work with project stakeholders to resolve complex scheduling and operational issues, escalatingrisksand resource challenges as appropriate
  • Facilitate and/orparticipatein program meetings including Agile/Scrum ceremonies, steering committees, and client briefings
  • Produce and publish meeting minutes, action items, and status reports covering program risks, budget issues, resource considerations, and schedule performance
  • Demonstrate knowledge and experience in requirements decomposition and systems integration
  • Support consulting projects and initiatives, including automating team infrastructure and implementing operational improvements
  • Contribute to the development and implementation of program strategies and plans; develop project deliverables, conduct analysis, and respond to client requests
  • Champion the adoption of modern tools and platforms including Power BI, Power Automate, Power Apps, and AI/ML solutions to enhance program transparency and operational efficiency
  • Organize, track, andmaintainsensitive program data, projections, and deliverables in alignment with contractual and client requirements
  • Identifyand implement process improvements that streamline operations and strengthen communication across the program team and client organization
  • Align personal goals with teamobjectivesand uphold the highest standards of ethical behavior
  • Perform ad hoc tasks as directed, including research, communications, and reporting
Qualifications
  • Bachelors degree with experience in one or more of the following areas: technical project/program management; project scheduling; business process improvement; business consulting; or continuous improvement
  • Years of experiencerequiredwill vary based on the level and scope of the role
  • Experience supporting government contracts, analyzing project data, compiling resource management information, and tracking program activities
  • Demonstrated ability to track multiple project interdependencies, manage project lifecycles, and exercise critical thinking under ambiguity
  • Advancedproficiencywith Microsoft products including Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, MS Project, and Visio
  • Strong analytical, problem-solving, and presentation skills with the ability to work effectively within project constraints
  • Excellent verbal and written communication skills with the ability to tailor messaging to varied audiences, including executive stakeholders
  • Demonstrated soft skills including relationship building, influencing others, emotional intelligence, and collaborative teamwork
  • Excellent customer relationship management skills and sound business acumen
  • Ability to navigate complex government organizations and build positive professional relationships
  • Proven ability to thrive in a fast-paced, autonomous, and collaborative virtual environment
  • Ability to manage multiple concurrent assignments and take initiative to exceed client expectations

Preferred Skills/Experience

  • Project Management Professional (PMP) certified or equivalent
  • Scrum Master certification (CSM or equivalent)
  • Experience with or certification in:SAFe;ProSci; Lean Six Sigma; CPBA; or LUMA Human Centered Design
  • Working knowledge of contract administration processes for T&am;M and FFP task orders
  • Consultancy experience supporting large, complex projects or program portfolios
  • Experience with project management software, dashboards, and automated agile tools
  • Familiarity with one or more of the following tools: Digital.ai (Version One); ServiceNow; AppDynamics / Splunk; GitHub; OpenText (ALM); MS Power Suite (Power Automate, Power Apps, Power BI)
  • Working knowledge of the Software Development Lifecycle (SDLC)
  • Experience with AI/LLM prompt engineering, Machine Learning, and AI-enabled development tools
  • Prior experience supporting USPS or other large federal agency IT transformation programs

Target salary range: $100,000 - $160,000

Disclaimer:The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

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About Logistics Management Institute

Logistics Management Institute (LMI) is a consulting firm dedicated to improving the management of government. LMI provides leaders with the objective analysis, tools, and programs they need to make informed decisions for their organizations. LMI is a not-for-profit organization that has been providing innovative solutions to complex problems since 1961. LMI serves clients in the federal government, state and local governments, and the private sector.
Learn more about Logistics Management Institute
Size
1,700 employees
Industry

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